What are the responsibilities and job description for the Pharmacy Services Navigator position at Fairview Health Services?
Fairview Pharmacy has an immediate opening for a Pharmacy Services Navigator at our Kasota location in Minneapolis, MN. This is a full-time Monday-Friday day shift position .
In this role, you will serve as a pharmacy advocate for patients on behalf of Fairview Pharmacy Services. Your primary focus will be coordinating prescription fills for patients in high touch disease states across multiple pharmacy departments..
Work as part of a high-performing, interdisciplinary team of nurses, pharmacists, and other health care providers in a rewarding, fast-paced work environment in a pharmacy setting. This is a unique position allowing a pharmacy technician to utilize/develop pharmacy and leadership skills.
Click here to find information about tuition reimbursement, medical, dental, retirement benefits and more:https://www.fairview.org/benefits/noncontract
Responsibilities Job Description
Educating patients on their insurance prescription benefits
Presenting expectations, timing, and process capably to patients, caregivers, and clinics
Expediting patient prescription fills for specialty medications by identifying and resolving barriers including: identifying insurance concerns and affordability, supporting clinicians with pharmacy technician tasks and roles, supporting patient adherence through refill outreach, coordinating fulfillment of orders with patients and caregivers, and coordinating fulfillment of orders with dispensing pharmacies.
Advising patients on their specialty pharmacy or home infusion network and identifying limited distribution alternatives and referrals to patient financial advocates or infusion intake department as needed
Elevating patient care concerns and questions to clinicians as appropriate
Partner with multiple specialties, clinics, and pharmacy departments
Improve processes to facilitate communication and service between patient, provider and pharmacy teams to ensure accurate and timely delivery of all take-home medications.
Acting as an advocate for ambulatory pharmacy services, including, but not limited to specialty pharmacy, home infusion pharmacy, compounding pharmacy and explaining our services
Partner with clinic pharmacists and liaisons to ensure outstanding care and coordination of medication fills
Develop expertise in (at least) one clinical specialty to act as a subject matter expert for the larger liaison and clinical coordinator teams, clinic, and our partners
Establishing relationships with manufacturers to maintain and gain access to Limited Distribution Medications and understand new product launches
Understand the patient journey, support resources available, and strategies to craft ongoing patient relationships
Qualifications
Minimum Qualifications to Fulfill Job Responsibilities:
The ideal candidate will have experience in pharmacy, working with specialty medications, coordinating work with multiple stakeholders. Communication skills, interpersonal skills, adaptability are critical. Willingness to work in a fast-paced environment, work independently, to grow and develop, and to be an integral part of the team is necessary.
Required
- Education
- Baccalaureate degree in business or healthcare related field or equivalent combination of education and related experience.
- Experience
- Four years of pharmacy technician experience in a complex healthcare environment
- License/Certification/Registration
- Registered as Pharmacy Technician with the MN State Board of Pharmacy. If Minnesota Board of Pharmacy registration on or after 1/1/2013, must have a certificate of completion from a MNBOP approved employer based or vocational/technical training program
- National Technician Certification within 6 months of hire.
Preferred
- Experience
- One year of pharmacy Liaison or pharmacy coordinator experience
EEO Statement
EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
Benefit Overview
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract
Compensation Disclaimer
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical.
