What are the responsibilities and job description for the Portfolio Manager position at Fairview Health Services?
Overview:
Required
Education
Education
Additional Requirements (must be obtained or completed within a period of time):
Job Summary:
This position serves as a supply chain clinical integration project manager, leading product selection and non-labor cost reduction initiatives, largely through system wide and multidisciplinary value analysis teams. The clinical integration project manager leads these teams through an objective, criteria-driven product selection process to drive supply standardization, utilization, and other cost reduction strategies (“Supply Chain Improvement Initiatives”). This position is responsible for developing and owning cost reduction projects; partnering with end users, e.g. surgeons, physicians, clinicians and operational leaders to understand consumption/utilization patterns, gaining clinical and operational project participation; and leading the team to a consensus. This position will interface will all levels of the organization, including Vice Presidents of Operations, Chief Operating Officers, Chief Medical Officers, Chief Quality Officers, Service Line Dyad leads and Domain dyad leads.
This position reports to the Supply Chain System Director of Clinical Integration, Value Analysis and
Utilization.
Responsibilities/Job Description:
Job Expectations:
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Planning, development and implementation of multiple projects simultaneously
- Analyzes market research, market trends, best practices and other product data.
- Identify project scope, complexity, timing, stakeholders and desired outcomes.
- Develop project plan including identification of key clinical and operational participants, project phases, tasks, sequence, timelines based on requirements, risks, and complexity of project
- Presents supply chain improvement initiatives to leadership teams, both clinical and operational, to gain support of and participation in projects
- Manages all aspects of multiple supply chain projects simultaneously.
- Provides concise detailed project updates to leadership and escalates as appropriate.-initiates, facilitates, and drives all project activities
- Engages clinical and operational leadership to enlist their participation, remove barriers, gain consensus and/or facilitate introductions to support projects.
- Leads product conversions in collaboration with corporate and site materials, customers, vendors, value analysis team members, physicians, nursing leadership, service line and domain leads
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Leads system-wide, multi-disciplinary product selection and non-labor cost reduction teams (representing all hospital sites and needed medical groups) and task teams.
- Develops a criteria-driven product selection and specification model, focusing on clinical effectiveness, reduced unwarranted clinical variation, patient and caregiver safety, clinical outcomes and financial viability.
- Demonstrates competency with physicians, executives and senior management team.
- Facilitates decisions to promote standardization, utilization, and cost reduction strategies, while maintaining clinical effectiveness
- Develops tools, graphics and presentations to assist the team in understanding risks, rewards, methods and processes to achieve measurable results.
- Transparently describes the value and work associated with each project, i.e. the project ROI.
- Owns remediation process for supply issues, including product shortages, failures and recalls.
- Engages appropriate clinical and operational end users
- Advises clinical and operational end users on alternate product options.
- Leads decision making process to quickly implement alternative product options.
- Acts as a liaison between the customer and the supplier to promote supply problem resolution.
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Establishes and maintains effective communication channels with key customer groups.
- Provides trusted leadership to identify and implement improvement opportunities for clinical effectiveness and/or cost reduction projects.
- Provides timely follow up post-implementation with value analysis teams and clinical stakeholders to review process improvement opportunities and adherence to project decisions.
- Leads corrective action measures if project adherence is not maintained.
Organization Expectations, as applicable:
Demonstrates commitment to customers.
- Is aware of different customer needs/desires.
- Takes action to meet customer needs/desires with respect to customer diversity.
- Helps improve processes to meet customer needs.
- Suggests and acts on ideas to improve overall customer service.
- Respects confidentiality and shares information with only those that need to know.
Demonstrates commitment to fellow employees.
- Seeks to understand and value differences between employees.
- Treats other employees with dignity and respect.
- Demonstrates open, honest communication and behavior.
- Resolves conflict in a positive manner.
- Contributes to the productivity of the workgroup.
Demonstrates commitment to Fairview.
- Lives the values of dignity, integrity, service, compassion and innovation.
- Supports the mission/vision.
- Speaks positively about Fairview.
- Chooses to make Fairview a better place.
Organization expectations, as applicable:
- Fulfills all organizational requirements.
- Completes all required learning relevant to the role.
- Complies with all relevant laws, regulation and policies.
- Performs other duties as assigned.
Minimum Qualifications to Fulfill Job Responsibilities:
Required
Education
Bachelor’s degree in business or health related field, plus
- 6-8 years of relevant experience in supply chain, operations, project management, team facilitation in health care or 8-10 years of progressive experience in supply chain, operations, project management, team facilitation in non-healthcare industry.
Preferred
Education
- Master’s degree in Supply Chain, Business, Healthcare Administration or other related field, plus 4-6 years of progressive experience in supply chain, operations, project management, team facilitation in health care or 6-8 years of progressive experience in supply chain, operations, project management, team facilitation in non-healthcare industry is typically preferred.
Attributes required for all candidates:
- Ability to effectively communicate at all organizational levels and in situations requiring facilitating, persuading, negotiating, conflict resolution, consulting and advising, as well as excellent written communication.
- Ability to establish and maintain effective relationships with diverse groups in all levels of the organization, both internal and external, and gain their cooperation.
- Ability to provide leadership and influence others.
- Ability to prioritize work load proactively and autonomously to achieve goals.
- Demonstrated ability to deal with ambiguity and to effectively manage through it.
- Proficiency in office tools (Microsoft Suite, Visio, Excel, e-mail).
- Comprehensive knowledge of product categories in areas of responsibility.
- Strong analytic and problem solving skills.
License/Certification/Registration Preferred
PMP Certification desirable
Additional Requirements (must be obtained or completed within a period of time):
Due to differences in scope of care, practice, or service across settings, the specific experience required for this positon may vary. Advanced PC skills, e.g., Word, Excel, PowerPoint, analytical and problem-solving skills, effective verbal, non-verbal and written communication skills; effective coordination, facilitation and project management skills, thorough understanding of supply chain processes, ability to lead teams on complex, time sensitive projects, work experience in multiple health care settings, strong interpersonal skills, process improvement skills, maintain knowledge regarding all elements of Fairview Care Systems and other services provided, comprehensive knowledge of Materials Management/Supply Chain and Value Analysis processes related to product selection and specification, and utilization management, ability to act as change agent, ability to interact with persons at all levels of the organization including executive leadership and physicians, excellent communication, leadership and collaboration skills, effective listening and communication skills, knowledge of age-related, cultural, disease-related differences
