Front Desk/ Optometric Assistant

THIS IS AN ENTRY LEVEL POSITION

We are seeking a Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our company, providing exceptional customer service and administrative support as needed throughout the office. In addition, training will be provided to become an optometric assistant.

Responsibilities:
- Greet and welcome patients in a friendly and professional manner
- Answer and direct phone calls promptly
- Manage email and text correspondence and respond to inquiries
- Schedule appointments, retrieve insurance information and keep doctor schedule full by doing active recall of existing patients, collect payments and post them to patient file

- Assist with order entry and data entry tasks

Requirements:

- Proven experience as a Front Desk Receptionist or similar role is a plus
- Familiarity with medical receptionist duties is beneficial
- Proficient in calendar management and scheduling appointments
- Strong clerical skills with attention to detail and excellent grammar for patient communication
- Excellent customer service skills with the ability to communicate effectively

WE WILL PROVIDE OPTOMETRIC ASSITANT TRAINING.

This position offers an opportunity to work in a professional environment, gain valuable experience, and contribute to the smooth operation of our office.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

8-hour shift

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 2 years (Required)

Language:

• Spanish (Preferred)

Ability to Commute:

• Hayward, CA 94544 (Required)

Work Location: In person