What are the responsibilities and job description for the Front Desk Receptionist/Optometric Assistant position at Fairway Park Optometry Center?
## Job Summary
We are seeking a Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our company, providing exceptional customer service and administrative support as needed throughout the office. In addition, training will be provided to become an optometric assistant.
## Responsibilities
- Greet and welcome patients in a friendly and professional manner
- Answer and direct phone calls promptly
- Manage email and text correspondence and respond to inquiries
- Schedule appointments, retrieve insurance information and keep doctor schedule full by doing active recall of existing patients, collect payments and post them to patient file
- Assist with order entry and data entry tasks
## Requirements
- Proven experience as a Front Desk Receptionist or similar role is a plus
- Familiarity with medical receptionist duties is beneficial
- Proficient in calendar management and scheduling appointments
- Strong clerical skills with attention to detail and excellent grammar for patient communication
- Excellent customer service skills with the ability to communicate effectively
This position offers an opportunity to work in a professional environment, gain valuable experience, and contribute to the smooth operation of our office.
Job Type: Part-time
Pay: $18.00 - $21.00 per hour
Expected hours: 22 – 28 per week
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- 4 hour shift
- 8 hour shift
- No nights
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
Language:
- Spanish (Preferred)
Ability to Commute:
- Hayward, CA 94544 (Required)
Ability to Relocate:
- Hayward, CA 94544: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $21