Case Manager

Faith In Action Case Manager

The FIA case manager position is part of the FIA social work team, working at both FIA offices located in Chelsea and Dexter, Michigan. In addition, the case manager may act as a liaison for FIA partnerships within the community and work with other staff on our annual client programs. Case managers are expected to take initiative and work independently and in cooperation with other members of the team, meet critical deadlines, and use a high degree of judgment and discretion in the handling of materials and confidential information. This position reports to the Executive Director.

Case Management:

1. Meet with prospective clients in Chelsea or Dexter and determine eligibility for persons seeking assistance, making recommendations where need is apparent and within program guidelines.

· Perform intakes for new and clients recertifying current clients.

· Coordinate casework as necessary.

· Maintain appropriate records for client interactions.

· Determine client needs and how FIA can help meet needs.

2. Provide Supportive Services for clients housed in Hilltop View Apartments in Dexter and/or Sharon Ann in Chelsea in partnership with Avalon Housing staff, including the following:

· Provide ongoing, active outreach and creative engagement to on-site tenants.

· Work with tenants and property management to coordinate eviction prevention efforts and develop housing permanency plans.

· Participate in community meetings and manage on-site activities as necessary.

· Maintain appropriate records for client interactions.

3. Negotiate with and advocate for external resources.

4. Coordinate the delivery of services with other area agencies or organizations as appropriate.

Other Responsibilities:

1. Maintain collaborative relationships with other agencies and partners.

2. Participate in appropriate board committees or community meetings.

3. Other case management tasks as needed or assigned.

Required Qualifications

• Education in social work or similar behavioral science or relevant field and/or relevant work experience.

Desired Skills and Abilities

• Ability to effectively work with diverse populations in a non-judgmental way.

• Strong communication skills – both verbal and written.

• Strong problem-solving skills.

• Ability to recognize and maintain appropriate boundaries with clients.

• Flexibility and creativity in finding solutions.

• Ability to work as part of a team.

• Strong commitment toward helping those in need.

• Ability to communicate and work effectively with staff and volunteers from various backgrounds.

• Successful candidates will demonstrate the ability to work well with multicultural communities.

• Experience with family supportive services or affordable supportive housing.

• Basic computer literacy skills, ability to learn and use various computer skills.

• Well organized with attention to detail and good follow though skills. Ability to handle multiple projects at the same time.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit for long periods, may drive a vehicle with passenger(s), communicate with other persons by talking and hearing, be required to lift and carry items weighing up to 25 pounds, and to operate computer hardware systems.

A valid driver’s license and reliable transportation is required.

Job Title: Case Manager/Social Worker

Reports to: Executive Director

Location: The main office is based in Chelsea, MI and this position will work in both Chelsea and Dexter, MI.

Status: Full time position, hourly, exempt

Schedule: This full-time position is 40 hours per week, with occasional evening hours and infrequent weekend hours.

Benefits: 3% retirement match, 3 weeks of vacation and additional holidays, 1 week of sick time and $4000 annual Employee Wellness Reimbursement.

Faith in Action provides food resources to the area in accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs and in partnership with Food Gatherers of Washtenaw County. As such our shared mission is to ensure compliance with applicable laws, regulations, and policies for customers and employees regardless of race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA.

Job Type: Full-time

Pay: $22.50 - $25.00 per hour

Benefits:

• Mileage reimbursement
• Paid time off
• Retirement plan

Schedule:

• Evenings as needed
• Monday to Friday

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Dexter, MI 48130 (Required)

Ability to Relocate:

• Dexter, MI 48130: Relocate before starting work (Required)

Work Location: In person

Salary : $4,000