Billing Specialist-Surgery Center

Work Status Details: Part Time Benefit Eligible | 64.00 Hours Every Two Weeks
Exempt from Overtime: Non-Exempt
Shift Details: Monday-Friday hours may vary
Department: Surgery Center | Reports To: Administrator-Surgery Center

The mission of Faith Regional Health Services is to serve Christ by providing all people with exemplary medical services in an environment of love and care.

Summary:

Performs all duties pertinent to the department as assigned by the Administrator and/or Business Office Coordinator. Must possess effective communication skills both oral and written. Strong organizational skills are needed to prioritize and coordinate duties as assigned. Must have computer knowledgeable and ability to work in fast paced office setting.

This position will serve as one of the main business office personnel of the surgery center to include job functions such as greeting patients, excellent phone etiquette, scheduling patients for procedures, understand and work insurance companies, and overall medical record functions. This position is also responsible for fostering high levels of customer service in all aspects of the position.

The listing of job duties contained in this job description is not all inclusive and includes both pre/post-operative areas as well as perioperative areas. Duties may be added or subtracted at any time due to the needs of the organization.

Responsibilities:

Essential Job Duties and Responsibilities:

1. Handles all aspects of insurance and billing:

• Knowledge of insurance policies and procedures and can explain to patients/guarantors.
• Works with billing company to ensure billing is done in a timely manner.
• Follows up and tracks in conjunction with the billing company delinquent accounts and refers past due accounts to collection agency. Makes notes in system as required for patients’ permanent file.
• Posts payments timely and accurately.
• Secures deposits and assists with making payment arrangements with patients and guarantors prior to scheduled surgical procedure.
• Prepares bank deposits.
• Initiates check requests for refunds in a timely manner.
• Works age analysis monthly to keep all accounts current.

2. Other Office Duties:

• Knowledge of all computer systems and programs in the billing/business office.
• Submits all necessary invoices to appropriate parties as needed for payment
• Understanding of HIPAA rules and release of information.
• Ensures medical records are complete, accurate, and in order. Files all associated reports correctly.
• Follows policy and procedure for destruction of confidential information and record destruction.
• Maintains a clean work area, organized workflow process, and timely turnaround.

Hours will be dependent on patient census and workload. Ability and willingness to work a flexible schedule, to include after-hours and weekends as necessary.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other information:

Job Requirements:

The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required.

EDUCATION:

Associate Degree preferred.

Previous Experience Requirements:

EXPERIENCE:

Previous healthcare experience preferred.

Skills/Knowledge Requirements:

SKILLS:

Language Skills – Ability to read, write, speak, and understand the English language required.

Proficient computer skills required.

Strong understanding of medical office and billing functions preferred.

Faith Regional Health Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.