What are the responsibilities and job description for the Account Manager (Sales) position at FAITHFUL COMPANION INC?
Description:
As a Sales Account Manager, you will play a pivotal role in driving revenue growth and building lasting relationships with clients. You will manage a portfolio of accounts, identify new business opportunities, and collaborate with internal teams to provide tailored solutions. Your mission is to ensure client satisfaction while achieving sales objectives.
DUTIES AND RESPONSIBILITIES:
- Develop and maintain relationships with key clients, including veterinarians, practice managers and regional operation managers.
- Build and nurture relationships with new and existing clients to understand their needs and goals.
- Develop and execute strategic account plans to meet or exceed sales targets.
- Identify opportunities for upselling and cross-selling products or services.
- Provide consultative sales support by presenting customized solutions and proposals.
- Act as the primary point of contact for clients, ensuring timely responses and issue resolution.
- Collaborate with marketing, product, and operations teams to ensure client success.
- Monitor market trends, competitor activities, and customer feedback to refine strategies.
- Attend and participate in industry trade shows, conferences, and networking events.
- Prepare regular reports on account performance and key metrics.
- Performs other duties as assigned.
- Bachelors degree or equivalent experience.
- MBA degree a plus
- Proven experience in sales, account management, or related roles.
- Strong communication, negotiation, and interpersonal skills.
- Ability to analyze client needs and offer tailored solutions.
- Self-motivated, goal-oriented, and capable of working independently.
- Detail oriented mindset with a commitment to excellence in service.
- Licensed to drive in the United States and a clean driving record.
- Proficiency in CRM software and Microsoft Office Suite.