Demo

Area Director of Talent Acquisition and Training

Falcon Hotel Corp
Springfield, MA Full Time
POSTED ON 2/20/2025
AVAILABLE BEFORE 5/18/2025

Job Description

Job Description

Basic Function : Responsible for hiring, training and creating a first class trained and talented staff necessary to achieve or exceed hotels and all entities operations, services, financials and cleanliness. Prospecting a new talented hotel / Towers and all entities staff to handle Guest and Tower Tenant Service and Guest / Tenant Satisfaction through top notch service training and out of the box talent acquisition.

At Picknelly Family Companies , we’re always looking to strengthen the organization by adding the best available talent to our staff. We’re seeking a talent acquisition specialist to help us Sources identify screens and hire candidates for various roles in the company. The Ideal candidate will have excellent and commanding English communication and organizational skills, bilingual is preferred yet not required, three years or more of experience in talent acquisition, proficiency with applicant tracking systems, and an ability to devise sourcing strategies, for potential applicant. This role requires excellent interpersonal skills for working closely with others across various departments.

Objectives :

  • Provide input to ensure that teams consist of diverse qualified talented and hospitality appetite individuals
  • Ensure that staffing needs are met with a long-term strategy in mind
  • Devise and implement sourcing strategies, such as an employer branding initiative, to build pipelines of potential applicants
  • Create and implement end-to-end hiring processes to ensure a positive experience for candidates
  • Form, close relationships with hiring managers to ensure clear expectations for candidates and interviewers
  • Implement Train the Trainor training program to embellish all managers / supervisors ’ skills on training
  • Implement top of the line training programs for managers and line staff
  • Be familiar with all Labor and Brand specific training programs such as Emergency and Safety, Sexual Harassment, Hostile Environment, Human Trafficking, ADA
  • Create a first-class training for guest / Tenant service, and guest / Tenant satisfaction
  • Create an out-of-the-box training on handling difficult guests
  • Create a training and atmosphere to build a great cohesive and family-oriented team
  • Implement all specific company and brand training programs (related to Sheraton / Marriott and Hilton)

Responsibilities :

  • Coordinate with hiring managers to identify staffing needs and candidates’ selection criteria
  • Source applicants through online channels, such as LinkedIn and other professional networks and social media
  • Strong understanding of online requisition, recruitment, onboarding and payroll process (ADP knowledge is preferred)
  • Work with VPs to create job descriptions and interview questions that reflect the requirements for positions
  • Compile lists of most suitable candidates by assessing their Curriculum Vital (CV / Resume), portfolios and references
  • Organize and attend job fairs and recruitment events to build a strong candidate pipeline
  • Develop and implement training programs for HR staff
  • Assess the training needs of HR personnel and create customized training plans
  • Deliver engaging and interactive training sessions
  • Evaluate the effectiveness of training programs and make improvements as necessary
  • Update training materials and methods to reflect current HR trends and best practices
  • Coordinate with HR leadership to ensure training aligns with organizational goals
  • Maintain records of training activities and participant progress
  • Provide one-on-one coaching to HR staff as needed
  • Organize and conduct onboarding sessions for new HR employees
  • Stay informed about the latest developments in human resources and training methodologies
  • Facilitate workshops and seminars on various HR topics
  • Required skills and qualifications :

  • Three years of experience in talent acquisition or similar role
  • Experience in full-cycle recruiting, using various interview techniques and evaluation methods
  • Proficiency with social media, CV / Resume databases, and professional networks
  • Experience in using LinkedIn, ADP, Indeed and other social Media Talent Solutions to proactively source candidates
  • Proficiency in documenting processes and keeping up with industry trends
  • Excellent interpersonal and communication skills
  • Experience with e-learning platforms and digital training tools
  • Strong understanding of adult learning principles
  • Proven ability to deliver engaging and effective training sessions
  • Excellent communication and presentation skills
  • Experience in curriculum design and instructional design
  • Ability to analyze training needs and develop appropriate solutions
  • Familiarity with HR software and platforms
  • Strong organizational skills and attention to detail
  • Minimum of 3-5 years of experience in HR or training roles
  • Strong knowledge of human resources practices and procedures
  • Excellent English verbal and written communication skills
  • Proficiency in Microsoft Office Suite and training software
  • Ability to work independently and as part of a team
  • Good analytical and problem-solving skills
  • Strong project management abilities
  • Experience in conducting training needs assessments
  • Ability to manage multiple projects simultaneously
  • Kind, patient, good listener that is able to command a group of trainees
  • Preferred skills and qualifications

  • Bachelor’s degree or (equivalent) in Human Resources Management of similar field
  • Knowledge of applicant tracking systems
  • Professional credentials, such as HR Certification Institute
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