Leasing Consultant - Floating

Leasing Consultant - Floating

Falkenberg/Gilliam & Associates, Inc. (FGA) is looking for an experienced, enthusiastic, self-starter for our leasing consultant position. FGA is an affordable housing property management firm that specializes in affordable housing for seniors and multi-families.

The leasing agent position will handle the leasing at multiple properties owned by the Palm Desert Housing Authority.

Responsibilities:

• Providing leasing coverage when needed.
• Making phone calls to people on the waiting list, fielding phone calls/inquiries, processing rental applications for approval, lease renewals
• Providing property tours and general support in filling the property at the highest and best rate
• Professionally represent the company at all times
• Promoting resident satisfaction and retention by responding to inquiries, questions, and requests promptly, and taking appropriate action to resolve and address service issues
• Assist the manager as needed

Support Operations:

• Operating property management software (OneSite) and completing transactions by entering all required fields correctly and completing updates
• Reviewing resident files and accounting records to determine accurate record keeping, communicating with residents regarding outstanding balances, and enforcing the lease to coincide with the Housing Plan of Palm Desert
• Supporting and coordinating resident and property work orders, including communication between the vendor/contractor, accounting, and the corporate office as needed
• Processing resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable
• Act as the on-site supervisor in the absence of the property manager by organizing and completing daily work, ensuring property condition is reviewed regularly, coordinating maintenance and make-ready tasks with the maintenance tech, and managing the operation of the community in compliance with the company policies, procedures and business practice

Skills and Experience:

• 2-3 years of prior leasing or property-management experience is preferred
• Strong customer service experience preferred
• Have a high attention to detail and are a proactive problem-solver
• Have strong administrative and organizational skills
• Proficiency in Microsoft Office Suite and Property Management Software (OneSite)
• Strong written and verbal communication skills
• Fair Housing training will be provided at the Management Seminar prior knowledge of Fair Housing best practices is a plus

Job: Full Time

Salary: $18-22.00 per hour

Benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off

Education: High School or equivalent (Required)

Skills and Experience:

• 2-3 years of prior leasing or property-management experience is preferred
• Strong customer service experience preferred
• Have a high attention to detail and are a proactive problem-solver
• Have strong administrative and organizational skills
• Proficiency in Microsoft Office Suite and Property Management Software (OneSite)
• Strong written and verbal communication skills
• Fair Housing training will be provided at the Management Seminar prior knowledge of Fair Housing best practices is a plus