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Administrative Assistant, PQI, Compliance, and Quality Assurance

Family Access Center
Sioux, IA Full Time
POSTED ON 1/26/2025
AVAILABLE BEFORE 3/24/2025

Job Description:

Family Access Center is hiring a Administrative Assistant, PQI, Compliance, and Quality Assurance to join our team supporting and empowering individuals to overcome life's challenges by providing quality services in our Sioux City office.

Responsibilities:

  • Exemplify and adhere to the organization values of respect, integrity, service, and empowerment.
  • Promote team concept and collaboration throughout the organization and in relationship with community partners and referral sources.
  • Knowledgeable of FAC policy and practices.
  • Follow NASW Code of Ethics. Models and promotes professional behavior on a continuous basis.
  • Knowledgeable about Health Insurance Portability and Accountability Act of 1996 (HIPAA), Public Law 104-19, and follow these processes and procedures.
  • Assist in the development, implementation and ongoing monitoring of compliance with credentialed and licensed services at the Family Access Center to include but not limited to: Chapter 24 mental health, IDPH, SUD provider licensure, BHIS certification, public and private managed care compliance.
  • Support and assist with sustaining COA accreditation for all service lines.
  • Ensure effective communication and job performance consistent with the Family Access Center mission, including exemplary professionalism standards and outstanding written and verbal communication.
  • Support and assist in safety compliance requirements for all FAC sites and locations.
  • Assist with ensuring policy and procedure manuals are updated as reviewed/revised to meet compliance.
  • Perform monitoring of compliance according to compliance and QA monitoring plan
  • As assigned, provide quality assurance and human resources compliance support
  • Ensure support coverage for reception including, answering phones, scanning, uploading and filing documents, conducting reminder calls and scheduling appointments as needed.

Education:

  • Associate’s degree, Human Services, Business or related field, 2yr experience

Schedule:

Monday-Friday 10:00am-7:00pm

Benefits:

  • 8 Paid Holidays each year
  • Flexible schedule
  • Paid time off
  • Sick Time/Leave
  • Health Insurance
  • Dental Insurance
  • Life insurance
  • 401(k)
  • 401(k) matching
  • Tuition reimbursement
  • Referral program
  • Other

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program

Schedule:

  • 8 hour shift
  • Evening shift
  • Monday to Friday

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $15 - $18

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