What are the responsibilities and job description for the Client Coordinator position at Family Advocate Integrated Through Healing?
Job Summary
We are seeking a dedicated and detail-oriented Client Coordinator to join our team. This role is essential in ensuring smooth communication between clients and our organization, providing exceptional customer service, and managing various administrative tasks. The ideal candidate will possess strong organizational skills, a friendly demeanor, and the ability to multitask effectively in a fast-paced environment.
Duties
- Serve as the primary point of contact for clients, addressing inquiries and providing information about services.
- Manage client calendars, scheduling appointments, and coordinating meetings efficiently.
- Maintain accurate client records and documentation, ensuring confidentiality and compliance with regulations.
- Assist with front desk operations, including greeting clients and managing incoming calls.
- Utilize Google Suite for document management, communication, and scheduling tasks.
- Provide support in clerical duties such as filing, data entry, and correspondence.
- Foster positive relationships with clients through excellent customer service and follow-up communications.
- Collaborate with medical or dental staff to ensure seamless client experiences.
Requirements
- Proven experience as a medical receptionist or dental receptionist is preferred but not required.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Proficiency in Google Suite applications (Docs, Sheets, Calendar).
- Excellent typing skills and attention to detail for accurate record keeping.
- Previous experience in customer service roles is highly desirable.
- Bilingual candidates are encouraged to apply to enhance communication with diverse client populations.
- Ability to work collaboratively within a team while maintaining a professional demeanor.
Join us as a Client Coordinator where your skills will contribute significantly to our commitment to client satisfaction and operational excellence.
Job Types: Full-time, Part-time, Contract
Pay: $15.00 - $17.00 per hour
Expected hours: 15 – 25 per week
Schedule:
- 4 hour shift
Ability to Commute:
- Pittsburgh, PA 15221 (Required)
Ability to Relocate:
- Pittsburgh, PA 15221: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $17