What are the responsibilities and job description for the Front Desk Office Coordinator position at Family and Children s Agency Inc?
Job Description
Job Description
Family & Children’s Agency (FCA) is a nonprofit human service organization that is committed to increasing the social and emotional well-being of our clients – people throughout Fairfield County. Our Agency builds better lives by offering more than 30 programs that meet needs across all ages, delivering services to more than 13,000 people each year. Our clients reside primarily in Norwalk, Wilton, Darien, Westport, Weston, New Canaan, Stamford, and Greenwich. Our Home Care and Foster Care programs provide assistance to residents throughout Fairfield County, and the Adoption program is both nationwide and international.
Our Mission is to partner with individuals, families, organizations and communities to build better lives.
FCA is proud to currently offer a hybrid working model to our employees. Employees enjoy a wide array of benefits that make up our competitive compensation package. We are proud to offer generous employer contributions to our medical plans, continued education credits offered at no cost, annual tuition reimbursement stipend, employer paid Life & LTD policies, FSA and Dependent Care, 401K with a match and a generous vacation and time off policy to include Martin Luther King Jr Day and Juneteenth! We also offer employee discounts to multiple organizations, events and your cell phone plan. Our benefits don't stop there - we offer an EAP program, paid for CEUs and clinical supervision, summer Fridays and employee appreciation events along with wellness incentives and challenges!
Position Summary :
We are seeking a dynamic and detail-oriented Office Coordinator to join our team. This role is pivotal in creating a positive and welcoming environment for all guests, clients, vendors, and staff. As the first point of contact, you will provide exceptional customer service, manage day-to-day office operations, and ensure smooth communication across the organization. The Office Coordinator also serves as an essential support to the Human Resources department and contributes to the overall efficiency of the agency.
Key Responsibilities :
- Open and close the office daily.
- Maintain public spaces, ensuring they are well-stocked and organized (conference rooms, kitchens, supply rooms, etc.).
- Coordinate building-related services, including cleaning and maintenance.
- Manage inventory and distribute supplies across all offices.
- Handle incoming and outgoing mail, including FedEx and other deliveries.
- Balance the cash drawer and collect / receipt co-pays and client fees.
- Maintain clinicians’ schedules, including preparing daily schedules and making appointment reminder calls.
- Conduct monthly safety inspections and submit documentation.
- Schedule office space and maintain common room calendars.
- Process new client paperwork and assist with the onboarding process for new staff.
- Train backup staff on Office Coordinator responsibilities.
- Provide administrative support to the Executive and Development teams.
- Answer and process incoming PEP Intake Calls and Forms.
- Order food, flowers, or fruit baskets for meetings and events as directed.
Work Schedule :
Qualifications :
If you are interested in learning more about how you can join our talented group of diverse employees, please visit our website to view this job posting and apply. To learn more, visit our website and check out our opportunities!
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