What are the responsibilities and job description for the CAC Intake Specialist position at Family & Children's Place?
The CAC Intake Specialist is responsible for reviewing, assessing, and tracking phone consultations and requests for services for the Multidisciplinary Enhancement Program as follows:
Review, coordinate, and schedule MEP intake requests for forensic interviews and medical examinations. Consult with CPS, CACU, and NCPPS (Norton Childrens Pediatric Protection Specialists) as indicated to obtain necessary information. Review 115s and collaborate with MEP CAC staff and Intake Services Coordinator. Consult with CPS, CACU, and NCPPS to obtain necessary information. Maintain and update the schedule/calendar for forensic interviews and other CAC services. Complete the Request for Service or consultation form as indicated. Reviews medical intake requests and 115s with the medical director and intake services coordinator as needed. Contact appropriate law enforcement and DCBS investigators to facilitate the initiation of a joint investigation and, as needed, consult with the intake services coordinator to schedule forensic interviews. Maintain regular contact with incoming and outgoing referral sources; prepare monthly updates as requested. Provide trauma-informed community service to increase awareness of child sexual abuse by providing information and education. Participate in trauma-informed supervision and training as assigned. Serve as backup for phone and front desk coverage as needed
Bachelors degree in a social services area with a minimum of one year experience. or a secondary educational diploma with at least five years of work experience at a Child Advocacy Center or similar setting.
Preferred:
At least 2 years of related experience in case coordination and working with multiple agencies such as the judicial system, law enforcement and social services in the realm of child maltreatment and experience with managing schedules for two or more agencies.
Review, coordinate, and schedule MEP intake requests for forensic interviews and medical examinations. Consult with CPS, CACU, and NCPPS (Norton Childrens Pediatric Protection Specialists) as indicated to obtain necessary information. Review 115s and collaborate with MEP CAC staff and Intake Services Coordinator. Consult with CPS, CACU, and NCPPS to obtain necessary information. Maintain and update the schedule/calendar for forensic interviews and other CAC services. Complete the Request for Service or consultation form as indicated. Reviews medical intake requests and 115s with the medical director and intake services coordinator as needed. Contact appropriate law enforcement and DCBS investigators to facilitate the initiation of a joint investigation and, as needed, consult with the intake services coordinator to schedule forensic interviews. Maintain regular contact with incoming and outgoing referral sources; prepare monthly updates as requested. Provide trauma-informed community service to increase awareness of child sexual abuse by providing information and education. Participate in trauma-informed supervision and training as assigned. Serve as backup for phone and front desk coverage as needed
Bachelors degree in a social services area with a minimum of one year experience. or a secondary educational diploma with at least five years of work experience at a Child Advocacy Center or similar setting.
Preferred:
At least 2 years of related experience in case coordination and working with multiple agencies such as the judicial system, law enforcement and social services in the realm of child maltreatment and experience with managing schedules for two or more agencies.
