What are the responsibilities and job description for the Front Office Dental Receptionist position at Family Dental Care LLC?
Overview
We are seeking a highly organized and friendly Front Desk Receptionist to join our team in a dynamic dental office environment. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks. This role is essential in ensuring the smooth operation of our office and maintaining a welcoming atmosphere for all visitors.
Duties
- Greet patients and visitors warmly, ensuring a positive first impression.
- Manage incoming calls, schedule appointments, and handle patient inquiries effectively.
- Maintain accurate medical records and patient files, ensuring confidentiality and compliance with regulations.
- Assist with medical scheduling and coordinate patient appointments to optimize office flow.
- Utilize dental terminology to communicate effectively with patients regarding their treatment plans and procedures.
- Perform basic medical coding tasks as needed for insurance processing.
- Familiarity with Dentrix software is preferred for managing patient accounts and billing.
- Ensure the front desk area is organized and presentable at all times.
Experience
- Previous experience as a Dental Receptionist or in a similar office environment is highly desirable.
- Attention to detail is a necessary skill needed.
- Strong knowledge of medical records management, dental terminology, and office procedures.
- Proficiency in medical scheduling software; experience with Dentrix is an advantage.
- Excellent communication skills, both verbal and written, with a focus on customer service.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A proactive approach to problem-solving and the ability to work independently or as part of a team.
If you are passionate about providing excellent patient care and have the skills necessary to thrive in a busy dental practice, we encourage you to apply for this rewarding position.
Job Type: Full-time
Pay: $18.89 - $22.00 per hour
Schedule:
- 4 hour shift
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $19 - $22