What are the responsibilities and job description for the Customer Experience Associate position at Family Dollar?
**About Family Dollar:**
We are a leading retailer offering everyday essentials and quality products at affordable prices.
As a Customer Service Representative, you will be part of our retail store team where you will:
- Provide exceptional customer service by greeting customers, answering their queries, and assisting them in selecting merchandise.
- Operate cash registers efficiently and accurately, handling customer transactions and managing cash and credit transactions.
Key Responsibilities:
- Greet customers and engage with them to understand their needs.
- Assist customers in finding the right products, answer questions, and provide information about store policies and procedures.
- Process customer transactions using a point-of-sale system.
- Maintain a clean and organized store environment, adhering to safety and security standards.
Requirements:
- You must have excellent communication and interpersonal skills to interact with customers effectively.
- Ability to work in a fast-paced retail environment and adapt to changing situations.
- Demonstrate strong problem-solving skills to resolve customer complaints or issues promptly.
- You should be able to lift up to 25 pounds and stand for long periods while working on your feet.
