What are the responsibilities and job description for the Banking Associate - Customer Experience position at PNC Financial Services Group?
Position Overview
PNC Financial Services Group is a leading financial institution that values its employees and customers. As a Full-Time Teller within our Retail Branch organization, you will provide exceptional customer service while accurately performing high-volume customer banking transactions.
Responsibilities
- Deliver a unique customer experience by improving financial wellbeing and creating loyalty through share of wallet growth.
- Process various customer interactions, including educating customers on alternatives for financial transactions.
- Identify banking opportunities during customer interactions and refer accordingly.
- Perform lobby engagement activities to connect with customers and position PNC products based on their needs.
What We're Looking For
- A customer-focused individual with excellent communication skills.
- A motivated and detail-oriented individual who can manage multiple priorities.
- An individual who is passionate about delivering exceptional customer service and exceeding customer expectations.
