What are the responsibilities and job description for the Customer Service Team Member position at Family Dollar?
Job Summary
We are seeking a highly skilled and motivated Cashier and Customer Support Specialist to join our team at Family Dollar. As a key member of our retail sales team, you will be responsible for providing exceptional customer service, assisting customers with product selection, and completing cash register transactions.
Key Responsibilities
- Provide excellent customer service by greeting customers, responding to their inquiries, and resolving any issues in a timely and professional manner.
- Assist customers with the selection of merchandise, answering questions about products and services offered by Family Dollar.
- Complete cash register transactions accurately and efficiently, handling customer payments and returns.
- Maintain a clean and organized store environment, restocking shelves as needed and ensuring that all areas of the store meet our high standards.
Requirements
- Prior retail experience preferred, but not required.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Ability to lift up to 25 pounds, stand for long periods, and move freely throughout the store.
- Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
