What are the responsibilities and job description for the Customer Service position at Family Dollar?
**Job Title:** Customer Service Representative
At Family Dollar, we are looking for a dedicated and customer-focused individual to join our team as a Customer Service Representative.
Main Responsibilities:
- Provide exceptional service to customers by greeting them warmly and assisting with the selection of merchandise.
- Complete cash register transactions accurately and efficiently, while answering questions regarding the store and its products.
- Work collaboratively with other team members to maintain a clean and organized store environment.
- Participate in visual merchandising activities to ensure a visually appealing store display.
- Stay up-to-date on store policies, procedures, and product knowledge to provide informed assistance to customers.
Requirements:
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment and adapt to changing situations.
- Demonstrated ability to work effectively in a team setting.
- Familiarity with cash handling procedures and accuracy is essential.
- Ability to lift up to 25 pounds and stand for long periods of time.
We Offer:
- A competitive hourly rate.
- Ongoing training and development opportunities.
- A supportive and inclusive work environment.
- The opportunity to work for a well-established company with a rich history of community involvement.
