Arcade Attendant

PURPOSE

• Establish minimum standards of performance.
• Provide training and incentive for job completion and advancement.
• Facilitate teamwork and efficiency through clear division of responsibilities.

OUTCOMES

• High company operating performance.
• 100% guest satisfaction. Exceed expectations.
• Service and quality excellence across all departments and disciplines.
• Highly trained and capable work force.
• Assured staff and guest safety.
• Compliance with all company, regulatory and federal requirements.

DUTIES AND RESPONSIBILITIES

General:

• Adhere to all company policies and procedures.
• Maintain professional conduct and appearance at all times.
• Communicate effectively up and down the organizational structure.
• Complete special projects or additional work requests made by management on time.
• Be proactive in identifying problems which may compromise service, quality, safety and/or company financial performance.
• Maintain a cooperative and sensitive teamwork attitude when dealing with management, staff, and customers.
• Demonstrate continued improvement of knowledge and skills as it relates to your position. Your work should be free of excessive errors and meet all standards of the position.
• Maintain a well-organized, clean and clutter free work area and warehouse.
• Always work to meet and exceed all regulatory, safety, and quality standards which relate directly to your job function.
• Ask for assistance when you are unclear on procedure and/or unable to complete tasks on time.
• Follow up on commitments and assignments in a timely manner.
• Meet with your supervisor at minimum quarterly to discuss results to date and future direction.
• R.E.A.C.H.

Job Specific:

• Greet customers and ascertain what each customer wants or needs.
• Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Maintain records related to sales.
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
• Answer questions regarding the location and its facilities, games and merchandise.
• Ticket, arrange and display merchandise to promote sales.
• Demonstrate use or operation of games or merchandise.
• Resolve and complaints arising from guests in a professional manner.
• Clean games, shelves, floor, counters, and tables.
• Exchange merchandise for customers and accept returns.
• Inventory stock.
• Load games with tickets and instant win merchandise.
• Clear token and ticket jams.
• Assist with minor game repairs as needed and ability dictate.
• Assist in moving games.
• Take out the trash.
• Any other legal duties as required by the General Manager.

Benefits:

• $14.50 per hour starting wage
• Unlimited Access to Kings Island and Soak City
• Park reciprocity at sister parks throughout the US
• Complimentary guest tickets based on hours worked

Summary

As an Arcade Attendant, you will be essential in delivering outstanding customer service and enhancing the guest experience in our gaming facility. Your core skills in guest services will ensure smooth operations and satisfaction for all visitors. Your relevant experience with children and public speaking will enrich interactions, making our arcade a welcoming and enjoyable environment for families and guests alike. Join us in creating memorable experiences for our patrons!

Job Type: Part-time

Pay: From $14.50 per hour

Expected hours: 20 – 40 per week

Benefits:

• Flexible schedule

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift
• Weekends as needed

Ability to Relocate:

• Mason, OH 45040: Relocate before starting work (Required)

Work Location: In person

Salary : $15