Arcade Technical Manager - GWL Grapevine 6004

Family Entertainment Group is Hiring! Are you ready to take the first step towards a fun and rewarding career in the entertainment and hospitality industry?

Family Entertainment Group (FEG) is the industry leader in arcade and entertainment facility design, development, consultation, and operations. We partner with the nation’s top waterparks and entertainment facilities. We also own and operate our own brands including In The Game and Bonkers.

We are currently seeking a Technical Manager for our arcade operation within Great Wolf Lodge, Grapevine Texas.

Do you enjoy problem-solving? Are you a hands-on type of person? Are you looking for a fun and rewarding career that can put your skills to good use?

If you answered yes to the questions above, we want to hear from YOU!

What will you be doing as a Technical Manager with Family Entertainment Group?

• Providing excellent guest service

• Overseeing the day to day operations of the Technical Department

• Troubleshooting and repairing arcade games and attractions

• Ordering parts to repair games and attractions and receiving parts orders

• Maintaining an accurate inventory of parts, tools, and equipment

• Developing schedules for and performing preventative maintenance

• Performing routine inspections on equipment

• Assembling new pieces of equipment

• Acting with a sense of urgency to keep all games and attractions operational

• Some troubleshooting of IT systems including networks, servers, and access points

• Using creativity and problem-solving skills to find solutions to complex problems

• Assisting in other departments when called upon to do so

Benefits of a full-time career with FEG:

• Experience-based pay above industry norms

• 401K retirement plan with generous company match after 90 days of employment (must be over 21)

• Health, dental, and vision insurance

• Life, critical illness, and accident insurance

• Paid vacation and sick time

• Real growth opportunities. Our company hires from within!

• Tuition assistance

• Birthday off with pay

• Special benefits for Veterans including Veteran’s Day off with pay and bonus

• Employee referral bonus

• Flexible schedules

• Fun and friendly, fast-paced work environment

The ideal candidate has:

• A background in arcade game and attraction maintenance or experience working with similar equipment in related industries such as casinos, bowling alleys, etc.

• Experience in troubleshooting and repairing electrical and mechanical issues

• Ability to act as a leader by example

• Experience assembling and disassembling mechanical components

• Ability to follow directions closely and accurately

• Experience with electrical soldering

• Ability to use a multimeter

• Ability to inventory a wide range of tools and maintain an organized work area

• Basic computer skills and some IT experience

• A willingness to learn new things. The ideal candidate would be highly coachable

If you enjoy a fun, fast-paced work environment, the ability to work in a family-friendly atmosphere, and are searching for employment within a company that offers real opportunities to grow, you may have found the perfect fit.

For immediate consideration, please respond with your most recent resume.

To learn more about Family Entertainment Group visit our website below.

www.fegllc.com

Family Entertainment Group Holdings LLC is an E-Verify participating company. We are an Equal Opportunity Employer.

OUR VISION - is to bring family and friends together through the universal language of fun. Our success is measured in smiles.

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Holidays
• Night shift
• Weekends as needed

Ability to Commute:

• Grapevine, TX 76051 (Required)

Ability to Relocate:

• Grapevine, TX 76051: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

Salary : $18 - $25