What are the responsibilities and job description for the Front Desk Receptionist position at Family Eye Physicians?
Front Desk Receptionist
Location: Orland Park, IL, 60462
Skills: Front Desk Receptionist for an Ophthalmology office with experience
We are seeking a highly motivated and organized Front Desk Receptionist to join our team at our Ophthalmology office in Orland Park, IL. The ideal candidate will have experience in a medical office setting and possess excellent communication and customer service skills.
Responsibilities:
- Greet patients and visitors in a professional and friendly manner
- Answer and direct phone calls
- Schedule appointments and maintain appointment calendar
- Verify patient insurance information and collect co-payments
- Assist with patient check-in and check-out
- Manage patient records and ensure confidentiality
- Perform other administrative duties as assigned
Requirements:
- High school diploma or equivalent
- Experience as a Front Desk Receptionist in a medical office setting
- Excellent communication and customer service skills
- Ability to multitask and prioritize tasks effectively
- Proficient in Microsoft Office and electronic medical records systems
- Ability to maintain confidentiality and handle sensitive information
