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Director of Quality and Corporate Compliance

Family First Health
York, PA Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 2/9/2025
Job Details

Level

Management

Job Location

GEORGE STREET - YORK, PA

Position Type

Full Time

Education Level

Graduate Degree

Travel Percentage

Up to 20%

Job Category

QA - Quality Control

Description

Family First Health is seeking a Director of Quality and Corporate Compliance. A qualified individual would be responsible for leading, managing, and overseeing all activities related to the health center’s compliance with federal, state, and local regulations, as well as maintaining and improving the quality of care provided to patients

Proactively evaluates areas of organizational risk based on internal assessment and external benchmarking. Implements strategies and policies that promote patient and staff safety.

Promotes and facilitates the incident and patient complaint reporting process including direction of preventable adverse events, trending and reporting of results, identification of problem-prone areas, and facilitation of prevention initiatives.

Oversees the Family First Health Quality Improvement efforts

  • Creates and maintains positive payer relationships, serving as primary administrative contact for quality programs and opportunities
  • Researches and proposes strategies to improve quality revenue capture
  • Collaborating with operational and clinical leaders, prioritize quality efforts that align clinical best practice guidelines, revenue opportunities and operational capacity.

Responsible for the direct supervision of the Clinical Quality LPN, Quality Project Manager, and Quality & Compliance Support Specialist including: recruitment; on-boarding; timely performance management and goal setting; time and attendance approval in payroll system; monitoring job satisfaction and engagement; and following all organizational expectations throughout the employee life cycle .

Serves as the privacy officer to ensure organizational adherence with privacy laws

Ensure organization emergency management plan is revised and current as needed, engaging key leadership in revisions

Job Qualifications

  • Master’s Degree in a relevant field; risk management certification desirable. Equivalent combination of education, training, and experience will be considered
  • Proven ability to lead cross-functional team, with a focus on collaboration and effective communication
  • Excellent project management and organizational skills with the ability to manage multiple initiatives simultaneously
  • Strong understanding of quality improvement (QI) processes, tools, and techniques; quality measurement and reporting; root cause analysis and preventive risk management strategies; accrediting bodies’ standards; and state and federal regulations.
  • Strong computer skillset with experience using standard Microsoft Office Suite (Word, Excel, PowerPoint)
  • Excellent communication (in writing and orally), train, and guide in a caring and supportive manner, with individuals of all backgrounds

Employee Benefits

  • 3 Weeks of Accrued Paid Vacation per year
  • 9 Days of Accrued Paid Sick Leave Time per year
  • 4 Personal Days per year
  • Paid Time Off on Holidays
  • Health, Dental, & Vision Insurance Plans
  • Short/Long Term Disability and Life Insurance
  • 403(b) Retirement Plan

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