What are the responsibilities and job description for the Front Desk Receptionist position at Family First Insurance?
Job Summary
We are seeking a dedicated and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and administrative support. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Responsibilities
- Greet and assist clients and visitors in a professional manner.
- Manage phone systems, directing calls and taking detailed messages as necessary.
- Handle incoming and outgoing correspondence, including emails and mail.
- Maintain accurate filing systems for client records and documents
- Perform proofreading of documents to ensure accuracy and professionalism.
- Provide administrative support to staff as needed, including data entry and report generation.
- Cross sell the current client base
- Demonstrate excellent time management skills to prioritize tasks effectively.
Qualifications
- Proven experience in customer service or a similar role is preferred.
- Proficiency in computer literacy, including Microsoft Office Suite and .
- Strong organizational skills with the ability to manage files efficiently.
- Excellent verbal and written communication skills.
- Experience with phone systems is a plus.
- Previous is advantageous but not required.
- Ability to work independently as well as part of a team.
- Strong time management skills to handle multiple priorities effectively.
- A proactive attitude with a willingness to learn new skills.
Join our team as a Front Desk Receptionist where your contributions will make a difference in providing outstanding service to our clients!
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
- Referral program
Schedule:
- 8 hour shift
Ability to Commute:
- Wesley Chapel, FL 33543 (Required)
Ability to Relocate:
- Wesley Chapel, FL 33543: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $19
