What are the responsibilities and job description for the Program Assistant (Part-time, Bilingual) position at Family Focus?
Job Title: Program Assistant (Part-time, Bilingual English/Spanish)
Location: Family Focus - Aurora
Supervisor: Assistant Center Director
Supervisor: Assistant Center Director
Family Focus is your partner in building strong families across Chicago and Northeast Illinois! We're here to support families and their children including emergency assistance, immigration programs, child welfare services, family support services, educational programs, and more. Our goal? To help our community thrive and reach its full potential! With 11 centers around Chicagoland, we're eager to expand our reach and make an even bigger impact. That's why we're on the lookout for passionate individuals who share our vision to join our team as we grow and serve more families. Are you ready to make a difference? We want you to be a part of our journey!
The Program Assistant performs administrative functions and intake that support program enrollment and capacity. Ensures participants are enrolled in appropriate programs. Reading, writing, and speaking in English and Spanish is important for maintaining accurate records, as well as engaging current and potential participants.
Duties include, but are not limited to:
- Create, maintain, and organize the intake database.
- Greet all participants at the center in Spanish or English, and provide program information.
- Maintain conference room schedules and create and update center events calendar .
- Order office and kitchen supplies.
- Provide monthly participant sign-in sheets to the Assistant Center Director (ACD).
- Assist to ACD with Family Focus Advisory Board meetings (room setup, food orders, agendas)
- Intake Duties: Refer existing and new participants for internal and external services and conduct intake assessments for new participants. Process ESL registration applications
- Field phone calls, connect with appropriate in-house programs, provide external referrals to resources in the community, and forward new submission requests to the appropriate program
- Keep updated about all Family Focus Aurora programs to support each program effectively.
- Schedule appointments for Immigration, IWC & IFRP programs
- I-90 Intake (Permanent Resident Renew)
- Conduct IFRP/IWC intakes
The ideal candidate will have the following education and experience:
- High School Diploma
- Demonstrated ability to speak and write in English and Spanish fluently
- Ability to interpret Family Focus programs to parents and the community
- Clerical Skills: Demonstrated ability to use Microsoft Word, Excel, Access, and email
- Ability to work effectively with infants, children, adolescents and adults
- Ability to be flexible and multi-task several things all at the same time if needed.
This is a part-time non-exempt position.
Hourly range: $18-20/hour
Schedule: 30 hours per week - Monday thru Friday 9 am to 3 pm
Discover all the benefits we offer to support your well-being and professional growth here: https://www.family-focus.org/about/careers/
Family Focus is an Equal Opportunity Employer
Keywords: Administrative Assistant, Intake Worker, Outreach Worker.
Salary : $18 - $20
