Demo

Development Operations Manager

FAMILY FORWARD
St. Louis, MO Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 6/4/2025

Job Details

Job Location

Creve Coeur - Saint Louis, MO

Position Type

Full Time

Education Level

4 Year Degree

Salary Range

63,000.00 - $65,500.00 Salary / year

Travel Percentage

Up to 25%

Job Shift

Job Category

Nonprofit - Social Services

Description

The Development Operations Manager plays a vital role in advancing our mission to strengthen families and empower individuals facing challenging circumstances by contributing to a well-functioning development department. The primary responsibilities of this position are : 50% of time devoted to managing development procedures, processes, data analysis, and materials central to fundraising activities; 30% of time to ensure clarity, consistency, and efficiency in planning and implementation of fundraising plans; and 20% of time to facilitate fundraising logistics with members of leadership, development, and internal departments.

FamilyForward is committed to upholding the Organizational Health Anchors that we have set for the agency, including safety; mindfulness and self-regulation; relational health; cultural diversity, inclusivity, equity, and anti-racism; clinical lens; vicarious trauma and compassion fatigue.

What puts FamilyForward Out Front :

  • Paid time-off for Agency Wellness Week (December 25th to December 31st annually)
  • Emphasis on professional learning, growth, and development
  • Diversity of the position gives you opportunities for new experiences
  • Opportunity to work collaboratively with a dynamic team
  • Access to additional tools and resources to better help you succeed in your role

How we wholeheartedly take care of our people :

  • Competitive pay & benefits package includes :
  • Medical, dental, and vision coverage for you and your family

  • Optional short-term disability
  • Virtual medical and mental health care coverage
  • Employee Assistance Program counseling services
  • Pre-tax medical Flexible Spending Accounts
  • Health Reimbursement Account for deductible expenses over $1000 individual; $2000 for families
  • 3% dollar for dollar company-matched 403(b) retirement savings account
  • Company-paid long-term disability and life insurance
  • 10 paid holidays, including 2 floating holidays for religious / cultural celebrations
  • Wellness Week paid time off December 25th - 31st annually
  • Paid vacation time and health and wellness leave
  • Education assistance program
  • Public Service Loan Forgiveness eligible employer
  • National Health Service Corps Loan Repayment Eligible Site
  • Member and active participant in the Hispanic Chamber of Commerce and LGBTQ Chamber of Commerce
  • Diversity Awareness Partnership Non-Profit Partner
  • What to expect on a given day as a Development Operations Manager :

  • You will assist in the development and successful implementation of the annual fundraising plan, effectively managing development projects and ensuring high-quality, donor-centric initiatives.
  • You will oversee the organization's customer relationship management software Raiser's Edge NXT in relation to its functions in gift processing, donor and prospect list management, data hygiene, reporting, and integration with Financial Edge NXT.
  • You will maintain moves management plans in Raiser's Edge NXT and ensure the development and leadership staff's portfolios of donors and prospects are up to date.
  • You will manage grant-making calendars and objectives and assist with the compilation and submission of materials for grant applications.
  • You will manage maintain the Development Calendar, including tracking and communicating with the team to ensure timelines are being followed.
  • You will facilitate fundraising logistics with members of leadership, development, and internal departments.
  • You will manage data requests interdepartmentally that support fundraising, ensuring clarity, accuracy, consistency, and efficiency.
  • You will manage the tax credit process, including working with donors and sensitive information.
  • You will work closely with the Chief Development Officer to align activities to the organization's vision, mission, and strategic plan and support comprehensive campaign processes.
  • You will stay informed of current fundraising development and trends.
  • You would be a good fit for this position if you :

  • Have a bachelor's degree and at least 3 years' proven experience in fundraising work.
  • Have experience with database software and / or customer relationship management (CRM) preferred; 3 years' of experience with Raisers Edge, especially reporting and creating pipelines, is a plus.
  • Can demonstrate proficiency with Microsoft Office and have experience with project management processes and software.
  • Are available to work some evenings and weekends for special events, as discussed and planned.
  • Have demonstrated organizational skills, communication skills, and superior attention to detail.
  • Can collaborate with other team members, while also being able to work independently on projects and tasks.
  • Can be flexible and adapt to changing needs and time pressures, particularly as logistics and plans develop.
  • Are a creative thinker and solutions finder, helping solve logistical problems.
  • Salary : $63,000 - $65,500

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