What are the responsibilities and job description for the Front Desk Receptionist required for Medical office position at Family & Internal Medicine Assoc?
Job Summary:
- Provides exceptional patient care and support services to ensure a positive experience for patients, families, and visitors.
Key Responsibilities:
- Greeting patients and obtaining necessary information, including name, date of birth, and insurance details.
- Verifying patient insurance information and ensuring accurate records.
- Scheduling appointments and notifying relevant parties of patient arrival.
- Answering phone calls and routing them to the appropriate individuals or departments.
- Taking and delivering messages accurately and in a timely manner.
- Maintaining a log of all calls requiring further action.
- Receiving and signing for packages, and notifying the addressee of their arrival.
- Performing various routine clerical tasks to ensure smooth office operations.
- Ensuring the reception area remains clean and organized at all times.
Requirements:
- High school diploma or equivalent required.
- One year of experience in a medical office setting preferred.
- Excellent verbal and written communication skills.
- Service orientation and critical thinking abilities.
- Active listening skills to ensure accurate understanding of patient needs.
Benefits:
- Competitive salary and comprehensive benefits package.
- Flexible schedule and paid time off.
- Ongoing training and development opportunities.
