What are the responsibilities and job description for the Membership Assistant position at Family Motor Coach Association?
Membership Assistant
National social organization located in Anderson Township in need of a customer service-oriented individual who enjoys speaking on the phone with an older membership base in a fast-paced environment.
JOB SUMMARY:
Produce and manage materials related to the following functions for supervisors, directors, members, and officers of Family RV Association:
- Answer telephone calls and reply to e-mails regarding benefits and membership requirements; take new membership applications, address changes and membership renewals.
- Prepare items for New Member Kits
- Send replacement membership cards, renewal notices, and other items as needed
- Place order and maintain shipping record of membership emblems
- Operate postage machine as needed
- Respond to emails and voicemails
- Maintain and deploy invoices for Tire program
- Travel and attend Family RV Associations international conventions to represent membership department
ESSENTIAL FUNCTIONS:
Customer service, including phone and email contact with members. Ability to use a computer and proficient in using Outlook, Excel, Power Point and Microsoft Word. Ability to travel.
ADDITIONAL RESPONSIBILITIES:
- Perform certain departmental functions in the absence of other department employees.
- Special projects as requested.
Position is available immediately.
Benefits available after introductory period.
Job Type: Full-time
Required experience:
- Customer Service. Microsoft Office. Pleasing Telephone Voice. Ability to work on multiple tasks efficiently. Attention to Detail.
Required education:
- High school or equivalent
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday 8am – 5pm
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $15 - $18