What are the responsibilities and job description for the Front Desk Receptionist position at Family Pet Clinic?
We are looking for a Front Desk Receptionist that will help us check in clients and patients. A successful candidate will be highly organized, be detail oriented, and have the ability to work well under pressure. The ideal candidate for this position has previous experience as a Front Desk Receptionist and is familiar with the best practices for ensuring visitors a positive experience and strong impression of our company.
Responsibilities:
- Answer phone calls, emails, and other messages.
- Greet clients and other visitors.
- Answer questions and provide information to customers.
- Register new clients.
- Maintain organization of medical records.
- Manage patient scheduling.
- Handle complaints, concerns, and problems.
- Answer multi-line office phone system.
Job Type: Full-time
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
