Front Desk Receptionist

Overview:Full job description

POSITION SUMMARY: The primary duties of the front desk staff are to provide exceptional patient care and promote excellent customer service throughout each patient’s appointment. Ensuring all patient and exam information is correct for authorizing insurance, and maintaining accurate records, and delivering positive patient communication.

Employee Responsibilities: This individual must be able to perform each duty in a timely manner, stay on task and remain organized, as well as cross train in the event we may need individual’s assistance in another area.

· Greet patients with a smile

· Efficiently check-in and out patients – verifying patient chart documentation, entering information into EHR system, collecting payments, scheduling

· Authorize vision insurance eligibility

· Calling/Answering patient phone calls and speak clearly over the phone with pleasant voice

· Email/Fax patient charts with other practices

· Place contact lens orders

· Learn to operate the equipment within the practice

· Maintain a clean front desk and office area

· Perform various other tasks/responsibilities given by Office Manager and Doctor

Additional Responsibilities: Depending upon patient volume and or staffing availability you may be required to help in the following areas.

· Optical

· Pre-testing

Education and/or Experience:

· High school graduate, or equivalent

· Previous optical experience preferred, willing to train.

· Front desk/receptionist experience preferred, willing to train

· Pay based upon experience

COMPETENCIES: The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily.

• Ability to learn use EHR system, including exceptional keyboarding skills
• Excellent interpersonal, verbal communication skills
• Detail oriented with strong organizational skills
• Ability to obtain knowledge and skills through training with staff
• A strong commitment to helping people
• Polite, professional, and courteous
• Ability to lead, motivate and promote a team environment
• Ability to multi-task and work in a fast paced environment

Location: Kearney, Nebraska

· Starting wage will depend upon experience

· PTO after the first year of employment

· Paid Holidays

· No Weekends

Job Type: Full-time

Benefits:

• Paid time off

Schedule:

• Monday to Friday
• No weekends

Ability to Commute:

• Kearney, NE 68847 (Required)

Ability to Relocate:

• Kearney, NE 68847: Relocate before starting work (Required)

Work Location: In person