Workforce Case Manager

Job description

OVERVIEW

The role of the Family Housing Navigation Case Manager is to work with eligible homeless families providing assessment, housing navigation efforts, housing related case management and coordination of services. This position will provide services to families needing housing support to obtain housing stability. This position promotes optimal family health & wellbeing using the Housing First Factors Framework. The Housing Navigation Case Manager will work collaboratively both internally and with community partners to provide resources, referrals, navigation assistance and tools that support program participants in developing life skills that will lead to an increased quality of life by providing high quality comprehensive community and evidence-based services to families, infants, and children.

FAMILY PROMISE

Introduction to Family Promise

Our mission is to help families experiencing unsheltered living conditions and low-income families achieve sustainable independence through a community-based response. Our vision is a nation in which every family has a home, a livelihood, and the chance to build a better future. We approach our mission and vision with the core values of hospitality, empathy, community, dynamic, innovative, and empowerment.

Family Promise History

Karen Olson, our founder, launched the first Affiliate in 1986, under the name Interfaith Housing Network. She engaged the religious community, in her mission to end family homelessness and congregations offered hospitality space within their buildings. Today, we remain a national organization focused on helping families experiencing homelessness and low-income families achieve sustainable independence through a community-based response.

Family Promise of Las Vegas (FPLV)

Family Promise of Las Vegas has served our community for 25 years. We assist families with children facing the crisis of homelessness. Since 1996 FPLV has continued to collaborate with community wide partners to develop innovative programs that serve the needs of our region.

Over the past five years, 85 percent of housing support that improves their quality of life.

Position Summary:

The role of the Family Housing Navigation Case Manager is to work with eligible unsheltered families providing assessment, housing navigation efforts, trauma supported case management and coordination of services. This position will provide services to families needing housing support to obtain housing stability.

The Family Navigation Case Manager will work collaboratively both internally and with community partners to provide resources, referrals, navigation assistance and tools that support program participants in developing life skills that will lead to an increased quality of life by providing high quality comprehensive community and evidence-based services unsheltered Clark County families.

Position Duties:

Case Management

· Caseload size will vary based on referral source, capacity, and complexity of family needs.

· Regularly meet with clients both inside and outside of Family Navigation Day Site office to assess housing needs and complete intake, following grant protocol guidelines.

· Provide training and referrals to clients regarding financial empowerment, life skills, tenant education, parent and child resiliency, and support towards identified family or individual goals.

· Assist clients in the assessment of needs to prepare a service plan to determine their goals and assist with self-advocacy with relation to housing and family services.

· Assisting individuals to gain access to needed medical, social, educational, and other services as well as addressing barriers to housing stability.

· Engage in advocacy and collaboration with agencies and landlords on behalf of families.

· Risk reduction, intervention, and advocacy, with a focus on nutrition and physical activity, management of illness, substance use/abuse, trauma, and abuse.

· Coordinate various plans among appropriate community partners, particularly in the areas of housing, family services, and employment related supports. Engage in general advocacy with a focus on the goal of successfully obtaining permanent and safe housing for clients.

· Identify and access additional appropriate resources for families that have not yet been utilized.

· Attend all mandated training and be available for additional training opportunities as identified supervisor.

· Work collaboratively as part of a team.

· Perform any other duties as specified under the mandates of our grants.

Database/Processes

· Create & implement necessary updates, processes, and accountability for grant reporting databases.

Administrative Duties

· Maintain appropriate records as needed.

· Data entry and preparation of reports as assigned and in HMIS.

· Review and development of needed additional programs.

· Attend local and state housing coalition meetings, and other meetings as assigned.

· Perform any additional administrative or other duties as needed.

· Maintain confidentiality consistent with the Agency’s policies and the law.

· Attends Agency events, public awareness and other activities.

QUALIFICATIONS

· Fluency in Spanish is required

. Bachelor’s Degree in Education, Human Services, Counseling preferred, OR related experience

· Familiarity with housing/homelessness resources in Clark County

· Knowledge of risk factors associated with domestic and sexual violence and their relationship to homelessness, as well as knowledge and experience working with issues of poverty and substance abuse.

· Experience working in a home or community settings with families and children, home visiting experience preferred.

· Experience working with families with complex needs.

· Knowledge of resources in the community along with ability to teach simple life skills, including tenancy, budgeting, healthy eating, and personal safety skills.

· Demonstrated ability to work effectively as part of a team.

· Ability to work with a wide range of people, including professionals and consumers, while.

· Maintaining an awareness of everyone’s needs and strengths.

· Must be detailed oriented and be able to maintain accurate records and prepare comprehensive progress reports, as well as develop and track self-identified goals.

· A demonstrated commitment to a strengths-based intervention practice.

· Must demonstrate the highest ethical standards, be able to effectively communicate the goals of the programs and collaborate effectively with grant partners.

· Must display caring, respect, resilience, a willingness to adapt to change, and excellent interpersonal skills.

SKILLS

· To perform this job successfully, the applicant must demonstrate:

· Relational

· Motivational

· Networker

· Active Listening, Negotiation, and Presentation Skills

· Good Understanding of Microsoft Office and Google Drive programs

· Collaborative

· Self-Sufficient

Job Type: Full-time

Pay: $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

Salary : $55,000