What are the responsibilities and job description for the Housing Stabilization Case Manager position at Family Promise of Spokane?
Stabilization Case Manager
Hourly, non-exempt
Schedule will be determined with manager, reasonable flexibility
Benefits - See Employee Handbook for details
Medical, Dental and Vision benefits - 100% employer paid premiums - after 30 days
Vacation - 120 hours per year
Sick - 52 hours per year
Company Holiday - 9 company paid holidays
About Us: Family Promise of Spokane is on a mission to equip families and communities to end the cycle of homelessness. As a non-profit organization, we have proudly helped over 200 families find stable housing this year alone. Guided by our core values—Radically Empathetic, Intentional Innovators, Collaborative Stewards, Curiously Accountable, and Compassionately Competitive—we are committed to transforming lives and building stronger communities.
Join our team and play a pivotal role in helping families thrive in their transition to permanent housing.
Position Overview: A Stabilization Case Manager provides essential support to families who have moved from our shelter programs into permanent housing. You’ll work within a collaborative, team-oriented environment to guide families toward stability, equipping them with the tools and skills necessary to maintain independence and success in their new homes.
This position is grounded in Trauma-Informed Care and Housing-First practices, ensuring dignity and empowerment for every family we serve.
What You’ll Do
- Build genuine, trusting relationships with families, offering support as they navigate the challenges of maintaining stable housing.
- Implement case plans tailored to each family’s goals and needs, meeting with them regularly.
- Manage thorough case notes, ensuring accurate documentation and accountability.
- Assist families in learning critical household management skills and navigating resources to remain stably housed.
- Collaborate with landlords to secure housing solutions when needed.
- Maintain strict confidentiality, professional boundaries, and compliance with mandatory reporting laws.
- Partner with community organizations to develop new resources and strengthen existing networks.
- Participate in staff meetings, trainings, and community events to enhance professional growth and team cohesion.
What We’re Looking For
- Education:
- High School Diploma or GED (required).
- Bachelor’s degree in Social Services or a related field (preferred).
- Certifications in de-escalation or applicable areas are a plus.
- Experience:
- At least 2 years working with children and families, especially within diverse populations or those experiencing homelessness.
- Specialization in areas such as housing, employment, or child and family resources is valued.
- Skills and Attributes:
- Compassionate with a strong sense of social awareness.
- Adaptable in dynamic, sometimes chaotic environments.
- Self-motivated and capable of managing multiple priorities.
- Proficient communicator, both written and verbal.
- Professional, emotionally mature, and team-oriented.
Work Environment & Physical Requirements
- Based at our Mission Avenue location, with frequent visits to family homes.
- Active mobility is required for up to 2 hours at a time, including moving and lifting up to 25 pounds.
- Work in an environment that can be busy, loud, or unpredictable.
Why Join Us?At Family Promise of Spokane, you’ll find a supportive and collaborative culture where your work has a tangible impact. Be part of a passionate team that shares resources, lifts one another up, and celebrates success—together.
How to Apply: If you’re ready to make a difference and align with our mission and values, we’d love to hear from you! Please submit your resume and a cover letter explaining your passion for helping families overcome homelessness via really.com.
Job Type: Full-time
Pay: From $24.00 per hour
Benefits:
- AD&D insurance
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evenings as needed
- Monday to Friday
- Weekends as needed
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $24
