Assistant Outreach Coordinator

Position: Assistant Outreach Coordinator

Location: Santa Cruz and Salinas, Ca

Hours: 16-20 hours per week (part-time)

PROGRAM DESCRIPTION:

Be part of the watershed moment for behavioral health support, services, and programs in Santa Cruz, Monterey, and San Benito Counties. With the roll-out of 988, the National Suicide Prevention and Lifeline, Family Service Agency is committed to and passionate about building a robust crisis care response system across the country where everyone has access to information and training and someone to call, someone to respond, and a safe place to go for crisis care. We are eager to expand and seek an individual who can facilitate the growth and continued transformation with our team's support.

In addition to our accredited, 24/7 Lifeline (988), our Suicide Prevention Services program provides a range of community education and outreach activities, as well as bereavement support services for those who have lost loved ones to suicide. We are poised to expand in the coming months and years and are seeking an individual who can, with support from our team, facilitate the growth and continued transformation of our services.

Position Overview:

Under the direction of Program Manager and in collaboration with other staff members, the Program Assistant for Suicide Prevention Service is responsible for managing administrative aspects of the office space, developing and maintaining outreach, training and event activities and schedule, connecting with local and regional community organizations, managing distribution/inventory of marketing materials and providing overall support for the team.

Key Responsibilities:

• Oversee scheduling of educational presentations, outreach events, and trainings while balancing staff availability and resources to meet Key Performance Indicators.
• Organize and execute community outreach activities, including tabling, presentations, and special events, to expand SPS’s presence and partnerships.
• Track and document outreach activities, training participation, and demographic data to ensure accurate reporting and program evaluation.
• Manage volunteer files, facilitate recruitment and background checks, and oversee scheduling to ensure coverage for events and training sessions.
• Ensure the smooth operation of office spaces, maintain office supplies and equipment, and distribute mail as needed.
• Respond to scheduling requests for presentations, training, and community appearances while managing the SPS program email.
• Conducted educational presentations and training for schools, community organizations, and service providers across the tri-county area using established SPS curricula.
• Actively engage with community organizations, schools, businesses, and faith-based groups to foster collaboration and expand outreach efforts.
• Coordinate logistics for recruitment, special events, and recognition activities for staff and volunteers.
• Manage inventory, stocking, and distribution of outreach materials to ensure availability for events and presentations.
• Support the Program Manager with administrative tasks, Zoom trainings, and regular check-ins to prioritize work plans and meet program goals.

Knowledge, Skills, and Abilities Required:

• Responsible, reliable, self-motivated, and possess excellent time management skills.
• Excellent written and verbal communication skills; experience with public speaking is preferred.
• Ability to compassionately identify with and respond to personal and emotional issues.
• Experience with administrative tasks, database management, and record-keeping, with a willingness to learn new systems and software.
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) and digital meeting platforms such as Zoom, Google Tools, and MS Teams
• Must have a Bachelor’s Degree or Associate’s Degree (or equivalent) with two years of related experience or a high school diploma/GED with four years of related experience.
• Ability to maintain flexible hours required (some evenings and weekends).
• Ability to engage and interact effectively with diverse communities, demonstrating strong interpersonal skills and cultural competence.
• Complete other duties as assigned by the supervisor.
• Able to lift/carry up to 30 lbs, including but not limited to chairs, tables, canopies, supplies, and other event and outreach materials.

Qualifications:

• Valid driver’s license, available and reliable transportation, and be able to travel throughout Monterey, Santa Cruz, and San Benito Counties.
• Reside in Santa Cruz, Monterey, San Benito County, or surrounding counties.
• Strong communication skills
• Ability to use sound and ethical judgment.
• Previous program assistant experience is preferred, but not necessary.
• Ability to pass a background check.

ABOUT US:

Family Service Agency of the Central Coast (FSA) is a well-established non-profit mental health and wellness agency. Our services include outpatient counseling, a 988-suicide crisis line, suicide prevention services, mobile crisis response, senior services, support for women with cancer, and a program for victims of childhood sexual abuse. Join our team and enjoy a supportive work environment where both you and your clients can thrive.

Job Type: 16-20 hours/week

Compensation: $22-$25.00 per hour, plus an additional $3.00/hour Spanish/English bilingual differential.

Benefits:

• Sick pay
• Mileage reimbursement
• Cell phone stipend
• 401k

Work Environment:

Our program strives to place self-awareness and self-care at the heart of our work. We choose to embrace a culture that allows us to have full and vibrant lives while doing work that is both challenging and uniquely rewarding. It is not always an easy balance. We work to support one another in developing and strengthening our self-awareness, boundary-setting, and personal and professional self-care coping skills. This work is most satisfying for those who thrive in dynamic work environments, have a high degree of emotional intelligence, are invested in personal growth, are committed to cultural and linguistic diversity and humility, and, ultimately, are looking to do good in the world, for others and ourselves.

The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate to loud.

Family Service Agency is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. We are committed to excellence through diversity and strive to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all clients and employees.

Our programs recognize the value of racial, ethnic, cultural, and linguistic diversity and strive toward a culture of trauma-informed practice. The overarching goal is to ensure that all services promote healing and integrate the values and standards of providing culturally and linguistically appropriate services.

Job Type: Part-time

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k)
• Flexible schedule
• Paid time off
• Retirement plan

Schedule:

• 4 hour shift
• Monday to Friday
• Weekends as needed

Application Question(s):

• Will you be able to reliably commute to Santa Cruz, CA 95060 for this job?

Ability to Commute:

• Salinas, CA 93901 (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person

Salary : $22 - $25