What are the responsibilities and job description for the Humanitarian Support Specialist position at Family Service League Inc.?
Families and individuals facing homelessness require compassionate and dedicated support. At Family Service League Inc., we strive to provide a safe and supportive environment for those in need. We are seeking a part-time Advocate to join our team at a homeless shelter in Smithtown.
This role involves ensuring the safety and well-being of families and children, enforcing shelter rules, and conducting curfew checks. Excellent communication skills, the ability to remain calm under pressure, and a commitment to customer service are essential qualities for success in this position.
Key responsibilities include:
- Managing crisis situations with professionalism and poise;
- Coordinating logistics and administrative tasks as assigned;
- Building strong relationships with clients and colleagues;
- Supporting clients in achieving their goals through personalized guidance and counseling;
- Developing and implementing strategies to enhance program effectiveness;
- Mediating conflicts and providing emotional support when needed;
- Ensuring the security of the shelter and its occupants through regular checks;
- Maintaining accurate records of incidents and rule infractions;
- Facilitating client access to resources and services;
- Supervising mealtimes and bedtime routines;
- Documenting routine checks to guarantee the safety of residents;
- Utilizing available resources to meet client needs;
- Communicating effectively with stakeholders;
- Performing various tasks as assigned by management.
