What are the responsibilities and job description for the Operations and Logistics Manager position at Family?

Nalm Creative Operations and Logistics Manager

We are searching for an organized and results-driven Operations and logistics Manager to optimize our financial operations while overseeing and optimizing our supply chain operations

This role is vital for ensuring seamless execution of shipping goods from the source to the customer and supporting the team in achieving this seamlessly

This individual will manage relationships with third-party logistics (3PL) partners and ensure smooth end-to-end supply chain execution. Additionally, this role includes oversight and maintenance of our EDI invoicing systems and collaborating across teams to ensure operational excellence.

This role is ideal for someone who thrives in a fast-paced, dynamic environment and finds satisfaction in building and refining processes, analyzing challenges, and taking ownership to drive results. If you're a structured, analytical thinker who enjoys contributing meaningfully in a collaborative setting and values the opportunity to shape your role.

Key Responsibilities :

Manage financial operations including accounts payable / receivable, bookkeeping, and working with external accounting partners
Serve as the main point of contact and liaison for IT systems and security, coordinating with external IT providers
Support business operations, budgeting, forecasting, and special projects for the leadership team
Serve as the main point of contact and liaison from placing supplier purchase orders and following the logistics until the goods are delivered to the freight forwarder for shipping
Serve as the main point of contact and liaison for invoicing the customers for goods manufactured and shipped
Operations Management : Oversee logistics activities, ensuring compliance with regulations and customer requirements.
Other duties as assigned
Experience working at an early stage start up or an organization experiencing hypergrowth
Data Analysis : Analyze logistics data (e.g., delivery times, costs, inventory) to generate performance reports and improve operations
Vendor Management : Maintain relationships with suppliers and carriers.

Qualifications :

3-5 years of experience in an operations or business management role, preferably in a professional services or consulting environment

Strong financial acumen and ability to manage accounting processes and systems

Excellent communication and interpersonal skills to liaise with internal teams and external partners

Proactive problem-solving mindset and ability to wear multiple hats

Experience supporting senior leadership in a fast-paced, dynamic environment

Strong analytical acumen, with the ability to interpret complex data sets to inform strategic decision-making.

Excellent written and verbal communication skills, enabling effective collaboration with stakeholders at all levels and the ability to convey insights clearly and persuasively.

Skilled in planning, prioritizing, and problem-solving to drive successful project outcomes; adept at leading cross-functional teams to ensure projects are completed on time and aligned with organizational goals, while effectively managing timelines, feedback, and approvals.

SALARY : $60k

LOCATION : ATLANTA, GA

Salary : $60,000

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Operations and Logistics Manager

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