Operations Manager - Contract Logistics

NXTPoint Logistics provides a complete range of end-to-end supply chain solutions spanning from distribution, warehousing and fulfillment to managed logistics, transportation and final mile delivery. It leverages broad 3PL capabilities, market-leading technology and deep vertical industry expertise to help both large and small clients reach greater levels of efficiency, service and profitability. With over 30 owned facilities, more than 3.5 million square feet of warehouse space and an extensive partner network, NXTPoint Logistics offers the broad capabilities and reach of a large 3PL company while maintaining its commitment to being the most flexible and responsive provider in the industry. Learn more at nxtpointlogistics.com.

NXTPoint is excited to announce an opportunity for an Operations Manager to lead our newly built Tampa facility and help establish our presence in the market! This role will be pivotal in setting up and managing operations to ensure efficiency and success from the ground up. Join us in this exciting venture and be a part of our growth story!

Summary

Responsible for overall management and performance of the logistics operations including office and warehouse operations, customer relations, information technology, quality and security. In addition, the Logistics Operations Manager is accountable for achieving company objectives, productivity standards and cost control goals.

Essential Duties & Responsibilities

• Responsible for coordinating and supervising all functions relating to freight movement into and out of the warehouse(s), maintaining prescribed service levels while keeping costs at a minimum.
• Training and supervising employees to ensure meeting departmental and company objectives.
• Maintains appropriate warehousing policies and programs that meet cost and service objectives and production and customer needs. Recommends programs that improve the warehousing/transportation function.
• Forecasts, identifies and analyzes costs, equipment availability and service levels, making recommendations and instituting corrective action.
• Establishes and measures KPIs to drive performance for on-time in-full delivery performance, shipping costs for all forms of transit, warehouse inventory management, warehousing productivity and quality, and workforce planning requirements.
• Investigates cause analysis issues for problem reconciliation and lead corrective action for complaints related to transportation, logistics handling and warehousing of finished product.
• Maintains and develops fiscal budgets and ensures effective management within budgetary guidelines. Provides senior management with periodic reports as designated.
• Directs staff to cohesively support strategic customer care service objectives, direct facility line-management to enhance staff and team skills and competencies, and establish team performance objectives.
• Ensures the company is in compliance with Federal and State regulations.
  
  

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience

• Bachelor’s degree from an accredited university in logistics, supply chain, transportation or a business-related field strongly preferred.
• Minimum 8 years of direct experience in a similar industry
• Financial acumen and budgeting experience.
• Experience in Lean, Six Sigma and/or other continuous improvement initiatives preferred.
  
  

Knowledge, Skills, And Abilities

• Knowledge of industry standard applications for transportation and warehousing (WMS).
• Strong working knowledge of MS Office Suite, specifically Excel.
• Working knowledge of regulations relating to transportation and warehouse operations, coupled with experience with a variety of logistics sourcing strategies.
• Demonstrated skills associated with building vendor relationships, hands-on experience with the development and deployment of departmental metrics, and experience monitoring the quality, quantity, cost and efficiency of logistics networks.
• A broad range of management skills is required with particular emphasis on leadership, problem solving, motivation, communication, innovation and planning. Will work independently and be comfortable working with complex and cross functional teams at all levels, both internal and external.
• Must be able to interface and communicate effectively within the organization and with partners across the supply chain. Strong verbal and written communication skills.
• Must be successful in managing effective deployment of resources, systems and personnel to enable achievement of organizational objectives.
• Demonstrated ability to think strategically with the ability to build and manage equally compelling operations. Proven ability to successfully thrive in an ambiguous environment. Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions.
  
  

Working Conditions

Warehouse working environment.

Noise level in the work environment is usually moderate

Physical Activity Level

The employee must occasionally lift and/or move up to 10 pounds.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.

The employee is occasionally required to reach with hands and arms.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,

national origin, disability, or status as a protected veteran.