What are the responsibilities and job description for the Service Specialist (Orlando) position at FamilyLife?
Job Description:
Experience and Skills:
Department: FamilyLife/Contact Center
Pay Level: $16.75
Full Time, Location: Hybrid, Orlando, FL (HQ)
Cru has a long-standing history of being a pioneer in world Christian Missions. We are looking for the most talented individuals with a passion to see the Gospel of Jesus Christ proclaimed to the nations. Come use your God-given talents to help do this!
Our teams at Cru Headquarters are committed to praying for and with each other. Your faith isn’t just something apart from who you are it’s an integral part of you. Here at Cru we want you to use your gifts to further the Kingdom each day.
The Kind of Work You’ll be Doing:
- Know and understand processes and accurately resolve and/or route calls to appropriate personnel
- Understand the different databases and how to navigate through them efficiently to best serve the constituent.
- Answer calls and requests in a timely manner.
- Complete data entry tasks as needed.
- Function as a Live Agent on Chat feature answering questions and concerns.
Experience and Skills:
- High school Diploma or GED
- 3 years of customer service experience
From: Cru
Salary : $17
