Revenue Audit Manager

Job Summary:

The Revenue Manager will be responsible for the strategic and operational aspects of the Race Track and Casino. This position will support the company’s business objectives to deliver cash revenue and gaming volumes through flawless operations and superior customer service.

Position Fundamentals:

· Have fun at work

· Deliver memorable guest experiences

· Have integrity in all things

· Respect – give it, get it

Essential Duties and Responsibilities:

• Conduct a daily strategy and pricing review for the property to continuously improve operational performance, while communicating that plan to the property executive team and General Manager
• Implement changes in relevant systems, including RMS and OTA tools on an on-going basis
• On a weekly basis, lead Revenue Management meetings, including discussion on future issues such as booking pace, performance statistics, and other organization specific goals
• Responsible for forecasting future performance through trend analysis, conducting displacement analyses for Group, Business travel, Casino & Racetrack segments
• Effective written and verbal communication, as well as presentation skills
• Excellent interpersonal skills which build trust and instill confidence in order to motivate and influence leadership team
• Understanding of or willingness to learn the casino and horse racing business to make appropriate recommendations
• Strong problem solving and resolution skills
• Must demonstrate the ability to effectively address any issue in collaboration with others
• Ability to work well under pressure and effectively handle multiple and concurrent tasks
• Strong project, time management, and organizational skills
• Ability to analyze, interpret and explain statistical data, to develop strategies and generate a course of action
• Strong mathematical comprehension
• Must possess the ability to quickly learn new programs when required

Qualification and Competencies:

• College degree or other work or educational equivalent required
• 2-4 years of relevant experience working as a Revenue Manager of a casino and/ or resort or equivalent in the hospitality industry
• Proficient in the full suite of Microsoft Office products and revenue management systems
• Outstanding organization skills are a must, as is the ability to actively manage and prioritize multiple projects simultaneously. Must thrive in a fast-paced, fluid environment
• Strong desire to take accountability and have their performance measured on contribution to business results
• Business intelligence, stays current and understands how what happens in the world affects us, our marketplace and our competition
• Create and seize opportunities to win, even when faced with ambiguity
• Ability to remain professional in stressful situations and the ability to thrive in high pressure, fast-paced environment
• Analytical prowess which includes critical thinking skills that get to the root of the problem
• Problem resolution, be decisive and timely, act on information and adapt with changes
• Team focused, catalyst for success of the whole team
• People developer, inspire and drive employees to go beyond the expected, develop people to be their personal and professional best
• Performance manager, arm employees with specific and useful performance feedback
• Self-assurance, resilient and tenacious
• Self-awareness, genuine understand of personal strengths and weaknesses
• Environmental radar, understand how to get things done and when to involve others in decisions
• Range of influence, inspire confidence, be authentic, build and leverage a powerful internal and external network
• Ability to maintain confidentiality
• Ability to successfully fulfill the pre-employment process
• Ability to work flexible shifts and days of the week including holidays
• Ability to obtain and maintain all necessary licensing

Working Conditions:

• Hours of work will vary based on the monthly marketing calendar and average at least 40 hours per week.
• Based on events, hours will vary between daytime and early evening hours.
• Holiday and weekend work schedules will also vary.
• Team members may be required to move and lift boxes and items up to 25lbs.

Job Type: Full-time

Pay: $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift
• Overnight shift
• Weekends as needed
• Weekends only

Application Question(s):

• Do you have the ability to obtain and maintain a Illinois Gaming License?

Education:

• Bachelor's (Preferred)

Work Location: In person

Salary : $60,000