Demo

Bilingual Social Security Case Specialist

Farah & Farah
Jacksonville, FL Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 5/14/2025

Job Description

Job Description

Farah & Farah is the premier personal injury law firm located throughout Florida and Georgia, built upon the foundations of honesty, hard-work, and experience our clients can trust. Proudly headquartered in downtown Jacksonville, Farah & Farah has recovered millions for our clients.

Our Mission - Relentless dedication to justice for our clients, delivered with uncompromising support, professionalism, and compassion.

We are seeking a dedicated and detail-oriented Social Security Case Specialist to join our team. In this important role, you will assist clients with Social Security cases, manage the entire case process from intake to closing, and ensure timely filing of appeals and other required documentation with the Social Security Administration (SSA). This is a full-time, onsite position offering the opportunity to make a meaningful impact on our clients' lives.

Key Responsibilities :

  • Case Management : Manage Social Security disability cases from initial intake through to resolution, ensuring all documentation is accurate and submitted in a timely manner.
  • Appeals Filing : Prepare and file appeals with the Social Security Administration (SSA) within required deadlines, ensuring that all appeal processes are followed according to guidelines.
  • Client Support : Provide excellent customer service by assisting clients with questions related to their Social Security claims, explaining processes, and addressing concerns as they arise.
  • Documentation & Record Keeping : Maintain accurate and up-to-date case files, including all communications, forms, and supporting documents.
  • Administrative Duties : Perform additional administrative tasks such as scheduling, managing correspondence, and updating case statuses in the database.

Qualifications :

  • Strong understanding of Social Security processes and disability claims.
  • Experience with filing appeals with the SSA is highly preferred.
  • Excellent organizational and time management skills to meet deadlines.
  • Ability to communicate effectively with clients, SSA representatives, and team members.
  • Detail-oriented and capable of managing multiple cases simultaneously.
  • Proficiency with Microsoft Office Suite and case management software.
  • Previous experience in a legal, healthcare, or Social Security-related role is a plus.
  • Bilingual in Spanish is preferred.
  • Benefits :

  • Competitive compensation.
  • Health, dental, and vision insurance
  • Paid time off (PTO)
  • 401k with company matching
  • Equal Opportunity Statement

    Farah & Farah provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

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