What are the responsibilities and job description for the Accounts Team position at Farfield Systems?
Job Description
- Resolves technical requests from self-service tickets in support of internal and / or outside customers.
- Creates, deletes, and modifies customer accounts.
- Maintains and updates records and tracking databases.
- Alerts management to recurring problems and patterns.
- Candidate must be a team player and must have the ability to adapt in a dynamic, fast-paced environment.
- Must be able to multi-task and possess good communication and customer service skills.
Required Skills
HS / GED AND 15 years experience
Bachelors AND 10 years experience
Desired Skills
About Farfield Systems
Farfield was founded in 2002 by a Marine Corps veteran to provide enterprise and mission support to government customers in Defense and the Intelligence community. We pride ourselves on doing work that matters for our customers' most important missions. From the start, we put our team members first and, over the years, made many changes to better serve them. In turn, they have made our customers truly happy. Isn't that the way it's supposed to work? That's what we mean by “employee driven…customer focused.” That simple phrase defines our culture and our core values.
Farfield maintains the dynamic spirit of a startup. This energy drives us to leverage the full potential of our outstanding team. We concentrate on our fundamental strengths and continuously enhance the value we provide to our customers.
Salary : $95,000
