What are the responsibilities and job description for the Host / Hostess position at Farley's Pub?
ESSENTIAL DUTIES :
- Greet and seat guests
- Communicate features to customers
- Answer telephone
- Take reservations / Take out orders
- Seat customers
- Clear / Clean / Set tables
- Move tables and chairs
- Assist in taking out food, re-filling beverages, etc.
- Maintain cleanliness of foyer, hostess area, waiting area, and applicable restrooms.
Physical functions :
Bend, clean, clear, control, gather, guide, handle, hear, hold, insert, lift, maintain, mark, place, pour, print, pull, push, speak, write.
Mental functions :
Advise, calculate, coordinate, detect, estimate, evaluate, instruct, observe, organize, plan, read, record, select, solicit, supervise, verify
METHODS, TECHNIQUES, PROCEDURES :
OUTPUT :
All of the host / hostess duties require immediate attention. The greeting, seating, assisting the servers to assure proper service levels, and coordinating the seating of guests are all expected output. Failure to perform these functions may result in suspension or termination.
EQUIPMENT, AIDS, TOOL MATERIALS :
Varying work surfaces, pens, computers, various chemicals, trays, telephone,
WORKING CONDITIONS : Possible wet floors.
Temperatures, heated in winter, cooled in summer.
Transitional areas from carpet to tile, raised areas i.e. steps and in some areas - ramps.
Medium noise level.
Walk-in cooler temperatures 32 degrees, freezer 0 degrees
Standing for 5-8 hours per shift.
Possibility of cuts, bruises, scrapes, burns, slips / fall
Good ventilation.
SUPERVISION CONTROL :
Workers are responsible for all assigned work in the area. Report to the General Manager, Assistant Manager, Kitchen Manager, Corporate Management, Owner.