What are the responsibilities and job description for the Customer service rep position at Farm Bureau Financial Services?
Ag Underwriting Customer Service Representative
Do you pay great attention to detail, and have strong organizational and time management skills? Are you a team player with a positive "can-do" attitude?
Do you have strong initiative and the ability to work well independently? If so, this Ag Underwriting Customer Service Representative opportunity could be a great fit for you!
Who We Are : With Farm Bureau Financial Services, our client / members can feel confident knowing their family, home, cars and other property are protected.
We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take.
We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client / members and creating an atmosphere where our employees thrive.
What You'll Do : As an Ag Underwriting Customer Service Representative, you will provide quality service for the Ag Business Unit through prompt assistance and processing.
You will assist with coverage, rating and billing processes on ag accounts through workflow, phone and e-mail. You will review submitted materials for completeness and accuracy and perform follow ups as needed.
In this role, it's important that you create and maintain positive relationships with co-workers, agents and client / members.
You will be a resource for questions and assist with education and training as well. Flexibility is key, as you will have other duties and projects as assigned.
What It Takes to Join Our Team :
- Ag / farming background is preferred.
- High school diploma or equivalent plus 2 years of relevant experience is required.
- Flexibility to organize and process work with limited supervision under tight deadlines.
- Strong customer service skills, including excellent verbal and written communication skills.
- Must have basic math skills and ability to learn basic knowledge of insurance products.
- Strong computer skills are required in order to quickly learn our multiple systems.
- Progress towards industry education is expected.
- Work 8am-4 : 30pm Monday through Friday from our office in Manhattan, KS.
What We Offer You : When you're on our team, you get more than a great paycheck. You'll also hear about career development and educational opportunities.
We offer an enhanced 401K with a match, low cost health, dental, and vision benefits, and life and disability insurance options.
We also offer paid time off, including holidays and volunteer time, and teams who know how to have fun. Add to that an onsite wellness facility and cafeteria.
Farm Bureau....where the grass really IS greener!
If you're interested in joining a company that appreciates employees, provides growth and professional development opportunities, and offers great benefits, we invite you to apply today!
Work Authorization / Sponsorship
Applicants must be currently authorized to work in the United States on a full-time basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role.
Last updated : 2024-11-08
