What are the responsibilities and job description for the Customer Service Rep position at JUMP START STORES INC?
Job Details
Job Location: Jump Start 29 - Abilene, KS
Position Type: Full-Time/Part-Time
Education Level: High School
Salary Range: $15.00
Job Shift: Any
Job Category: Retail
Description
Jump Start is coming to Abilene!!! We are looking for people who are positive and provide excellent customer service! Jump Start is always looking for career minded individuals who what to grow with our company! Is that you??
Job Summary:
The Customer Service Representative (CSR) will greet & assist customers with purchasing merchandise, while maintaining store stock and cleanliness.
Duties and Responsibilities:
- Vendor check ins & invoicing
- Greets and interacts with customers
- Consults with customers to understand their needs and preferences related to merchandise
- Demonstrates and explains merchandise, selecting and suggesting options suitable for the customers needs
- Answers customers questions about merchandise
- Assists customers with purchase decisions
- Retrieves merchandise from sales floor, stock room, or other inventory locations
- Collects payment using the store point of sale system.
- Maintains store interior and exterior cleanliness
- Performs other duties as assigned.
- Maintains cleanliness of gas bay/ pumps & parking lot/grass island(s)
- Maintain safety of store and pumps
- Understands gas spill cleanup procedures
- Cover call ins until relief is found
Qualifications
Required Skills/Abilities:
- Excellent verbal communication skills.
- Excellent active listening skills.
- Excellent sales and customer service skills.
- Extensive knowledge of the merchandise sold.
- Ability to anticipate customers’ needs.
- Ability to recommend merchandise to customers.
- Ability to operate or to quickly learn the store’s point-of-sale system.
- Ability to manage time accordingly
Education and Experience:
- High school diploma or equivalent preferred.
- Previous retail experience preferred.
- On-the-job training provided.
Physical Requirements:
- Prolonged periods of standing and walking throughout the retail space.
- Must be able to lift up to 75 pounds at times.
- Must be able to bend, kneel, stoop, twist, reach above head & below knees, squat and safely climb a ladder/step stool
Salary : $15
