Bilingual Concrete Dispatcher

Description

Bilingual Concrete Dispatcher

Overview

As a dispatcher for Ozark Ready Mix Company, Inc., you will be the point of contact for several concrete mixer truck operators, managers, batch operators, and new and existing customers. You will coordinate with customers and drivers with regard to order intake and to travel to and from job locations across the greater Kansas City region.

Shift

Hours will vary depending on jobs and season.

Duties

• Coordinating and communicating with commercial vehicle operators with regard to start time, hours, routes and end time.
• Scheduling of commercial vehicles with regard to jobs.
• Scheduling customers with regard to future deliveries throughout the week.
• Coordinating truck maintenance or issues that arise while also completing schedule on time.
• Verification of the status of customer accounts prior to taking orders.
• Communication with accounting team when appropriate.

Required Skills

• Fluency in both English and Spanish.
• Ability to work in a fast-paced environment and multi-task.
• Possession of strong organizational and technical skills.
• Excellent communication abilities.
• Customer service oriented.
• Strong understanding of logistics.
• Ability to problem solve and think critically.
• Possession of strong math and computer skills.
• Ability to precisely take down orders and input into applicable system.
• Ability to use multiple computer screens on a desktop to schedule and monitor trucks.
• Ability to utilize basic functions on various Microsoft programs, including Word and Excel.
• Ability to type accurately and efficiently.
• Ability to use a smart phone for apps and communication.
• Familiarity with concrete mix designs.
• Team oriented individual with a positive attitude.
• Familiarity with the traffic system of greater Kansas City.

Qualifications

Desired Experience

• Knowledge of and/or experience with concrete construction or concrete mixer vehicle operation is preferred, but we are willing to train the right person.
• 2 years of dispatching experience is preferred.

Desired Education

Associate’s degree or equivalent.

Job Type and Location

Full-time, with expected hours of 40-65 hours per week.

This position is an “in person” position, and it is expected that the candidate be present at the Company’s Overland Park, Kansas office during work hours. However, occasional remote work may be permitted.

Pay

Negotiable based upon qualifications and experience.

Benefits

The Company offers a comprehensive benefits package, including, but not limited to health, dental, vision, and life insurance, as well as an employee assistance program. The Company offers paid regular holidays, as well as a paid time off program. The Company offers a company-matched 401k plan. The Company offers paid maternity leave.

Diversity Statement

The Company is committed to fostering a diverse and inclusive workplace. We encourage applications from candidates of all backgrounds who can contribute to our multicultural environment.