What are the responsibilities and job description for the Licensed Medicare Customer Service Representative - Farmers Insurance position at Farmers Insurance Israel Cortes Agency?
Job Description
If you enjoy helping others and are a compassionate, customer-focused individual, then apply to our Madera insurance agency today! Our reputable insurance agency seeks an exceptional Licensed insurance personal lines customer service representative to join our team. Farmers Insurance-Israel Cortes Agency prides itself on our outstanding insurance products and customer service.
Benefits
Paid Time Off (PTO)
Dental Insurance
Vision Insurance
Mon-Fri Schedule
Hands on Training
Flexible Schedule
Career Growth Opportunities
Evenings Off
Responsibilities
- Immediately greet all customers entering the office in a friendly and helpful manner
- Provide exceptional customer service
- Understanding prospects' needs and identifying sales opportunities
- Establish client relationships and follow up with clients as needed
- Secure all Trailing Documents from customers
- Supporting sales team in achieving high sales targets
- Handle all incoming claim calls from customers and follow-up.
- Take premium payments from customers.
- Treat each customer contact as a cross and up-sell opportunity, including financial products.
- Maintain knowledge of new products and services.
- Participate in regular team meetings and brainstorming sessions.
- Attend training and continuing education courses.
- Handle customer renewals.
Requirements
- Property & Casualty license is required
- Possess an upbeat, positive, and enthusiastic attitude
- Must be motivated and determined
- Proven track record of trustworthiness, dependability, and ethical behavior
- Be a great self-starter with a sense of urgency
- Strong communication skills (oral and written)
- Excellent interpersonal skills
- Professional phone and email etiquette
- Strong work ethic and leadership skills
Salary : $40,000 - $45,000
