What are the responsibilities and job description for the Office Receptionist position at Farmers - Lievano Agency?
Job Description
Our office is quickly growing and we need someone who we can train to fit in our office team! Our Customer Service Representative / Receptionist needs to exceed customer service standards for current clients while also assisting prospects as they call in.
We offer Home - Auto - Life - Commercial sales with strong training support.
Opportunities for promotion/advancement into a well paying career available depending on effort, as well as additional sales commissions and bonuses averaging over $500/mo.
Benefits
Paid Time Off (PTO)
Flexible Schedule
Hands on Training
Career Growth Opportunities
Tuition Reimbursement
Work from Home
Responsibilities
CSR will focus on high level customer service which includes cross selling opportunities. Ideally looking for someone with a great attitude, willing to learn everything the industry has to offer!
- Answer incoming phone calls on the first ring.
- Return all phone messages promptly.
- Attend to walk-in customers as needed.
- Responds to all inquiries within specified timeframe.
- Maintain outbound call volume as necessary.
- Schedule appointments for sales staff to meet prospective customers.
- Provide exceptional customer service including commission generating cross sell solutions.
No prior experience is necessary.
Apply for the position today by submitting the form and completing the assessment.
Requirements
- Confident self-starter who works well independently.
- Possess an upbeat, positive and enthusiastic attitude.
- Must have the ability to multi-task.
- Great customer service skills.
- Strong work ethic within team structure.
- Excellent communication skills.
Company Description
In 1928, two men shared a dream of providing a quality insurance product at a reasonable price. In the decades that followed we’ve grown and adapted to meet the changing needs of Americans. But one constant has remained: We have an unwavering commitment to uphold our founding ideals to provide industry-leading products and first-rate services to the customers we’re privileged to serve.
Farmers not only prides itself on helping you plan wisely for the unexpected, but also on helping restore order when it occurs, so you can keep moving along the road of your life’s plans.
