What are the responsibilities and job description for the Customer Service Representative position at Farmers National Bank of Canfield?
**Company Overview:**
Farmers National Bank of Canfield is a trusted community bank dedicated to providing personalized service and innovative solutions to our customers. We are committed to building lasting relationships and supporting the economic growth of our communities. As a Customer Service Representative, you will play a vital role in delivering exceptional customer experiences and promoting a positive brand image.
**Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Process customer transactions, including deposits, withdrawals, and loan payments, with accuracy and efficiency.
- Develop a strong understanding of banking products and services, with the ability to cross-sell and promote.
- Collaborate with colleagues to achieve sales goals and promote a positive branch atmosphere.
**Requirements:**
- High School diploma or General Education degree (GED) required.
- 1 year of customer service experience, preferably in a banking or financial institution.
- Basic computer skills and knowledge of banking systems essential.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
