What are the responsibilities and job description for the Cross Dock Operations Manager position at FARO Services Inc?
Description
Primary Responsibilities:
Manage and work directly with the Service Provider Cross Dock team to manage the customer’s inbound and outbound volume.
• Responsible for daily delivery operations to include reports management, delivery completion, inbound trailer scheduling and unloading and customer order delivery completion
• Maintain a clean, neat and orderly work area and ensure that the warehouse is consistently clean and free of debris
• Complete all necessary records and report in a timely and accurate fashion
• Continuous interaction with our customers in a courteous and professional manner
• Monitor daily productivity and operating costs to minimize waste and increase operating efficiencies
• Creative problem solving and innovative approaches to solve complex problems
• Check Load Board: confirm each outbound
• scanner system- address any invalids in a timely manner- manage all loads continuously throughout the day and work with the Line haul team
• Inputting information regarding current loads and unload updates in real time-
• Safety – conduct all activities in a safe manner, utilizing PPE and adhering to company policy and alerting others regarding potential concerns. Safety is
• Oversee and direct all safety and environmental related programs for the organization
• Lead all near-miss and accident investigations to determine root cause.
• Work with department leaders and safety leads to develop corrective action and verification for continuous improvement
• Ensure corporate compliance with all applicable safety, environment and health government rules and regulations.
Requirements
• Experience with Manually loading trailers from floor to ceiling
• Inventory and Warehouse Management
• Customer relations experience
• Must have basic knowledge of safety principles
• Strong/successful interpersonal relationship skills
• Strong oral and written communication skills
• Must have a strong work ethic with a professional, positive attitude, with a sense of urgency
• Creative problem-solving skills and ability to evaluate multiple solutions to make sound decisions
• Must have the ability to work in a fast pace work environment with interruptions and changes to production schedules
• High attention to detail and accuracy, knows how to run very tight processes
Candidate should be highly proficient in Microsoft Office (Excel and Word), and will learn the company’s proprietary software platform.
Experience Required: A minimum of 3-5 years’ experience working in a cross-dock warehouse environment.
Education Required: Four (4) year college degree / or equivalent experience.
Shift Time: Monday - Friday 8:30AM-6PM (Occasional Saturday Shift)
