Patient Referral Coordinator

Job purpose

The primary duty of a referral coordinator is working with patients to arrange and schedule referral appointments. This includes managing incoming patient referrals. Referral coordinators set appointments, send reminders, and provide patients with information about their upcoming appointments. This position will provide excellent customer service and maintain a pleasant disposition with everyone internal and external to our company.

Duties and responsibilities

Primary Duties

· Coordinate referral appointments

· Maintain and update patient records

· Verify patient insurance information

· Ensure all referrals are in the patient chart

· Update referring physicians with appointment information

· Provide administrative support

Customer Service

· Speaks loudly and clearly so patients can hear and respond

· Responsible for timeliness of patient referral requests

Other Duties

· Performs other duties as assigned

Qualifications

Required

· High school education or G.E.D. equivalent

· Previous experience with computer applications

· Previous customer service experience

Preferred

· Possess the tact to deal effectively with patients, physicians and other employees in the practice

· Ability to multi-task and be highly organized

· Ability to work independently and with a team

· Possess strong oral and written communication skills

Schedule

Monday – Friday, 8:30 am – 5:00 pm

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Farragut, TN 37934 (Required)

Ability to Relocate:

• Farragut, TN 37934: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $17