What are the responsibilities and job description for the Policy Billing Representative position at FasTemps, Inc?
Job Description
Job Description
Policy Billing Representative – Lansing, MI
Pay : $17.00 / HR
Location : Lansing, MI
Schedule : Flexible hours between 8 : 00 AM and 6 : 00 PM
Do you have a strong background in billing or finance and a passion for customer service? Join our team as a Policy Billing Representative and contribute to a collaborative, detail-driven environment that values your expertise.
Key Responsibilities :
- Handle billing inquiries from agents and policyholders, including invoices, payments, and account activity.
- Review, process, and approve policy cancellations, reinstatements, and payment arrangements following state regulations and guidelines.
- Reconcile accounts to troubleshoot discrepancies and provide accurate account histories.
- Interpret and analyze premium billing data to resolve complex issues.
- Process pay-by-phone transactions to expedite posting and ensure accuracy.
- Approve and manage pay plan changes and manual billing exceptions.
- Communicate professionally through correspondence, resolving customer complaints and inquiries.
- Coordinate payment adjustments and allocations for accurate financial records.
- Perform high-level account reconciliations across various billing platforms.
- Collaborate with internal teams on audits, upgrades, and special projects.
Qualifications : Education :
Experience :
Skills :
Why Join Us?
Apply today or give us a call at (517) 855-2020 to learn more.
Make an immediate impact by providing exceptional service and expertise in billing operations!
Job Type : Full-time
Pay : $17.00 per hour
Expected hours : 40 per week
Salary : $17
