Drug and Alcohol Technician

Job Summary
We are seeking a dedicated and compassionate Drug & Alcohol Technician to join our team.

Duties

• Specimen Collection:
• Perform urine, saliva, breath alcohol, nail, DNA or hair sample collection following strict protocols and chain of custody requirements.
• Monitor and supervise collections to prevent tampering or substitution.
• Ensure specimens are sealed and labelled correctly.
• Compliance & Documentation:
• Follow federal guidelines (such as DOT regulations) and internal procedures for drug testing collections.
• Complete necessary forms and chain of custody documents accurately.
• Ensure calibration log book of Breath Alcohol Device is maintained at all times.
• Ensure that all paperwork is submitted promptly and correctly to laboratories and/or employers.
• Client Interaction:
• Answer all phone calls and return calls if missed.
• Check emails/fax/voicemail and respond to general queries
• Maintain a professional demeanour while interacting with donors, clients, and employers.
• Provide instructions to donors and answer questions regarding the collection process. Ensure confidentiality and respect for donors throughout the process.
• Specimen Handling and Shipping:
• Properly package and prepare specimens for transport to certified laboratories every day.
• Maintain and monitor specimen storage conditions when needed.
• Quality Control and Reporting:
• Identify and report any collection issues or irregularities.
• Follow safety protocols to prevent contamination or exposure.
• Ensure adherence to alcohol screening procedures when required.
• Administrative Tasks:
• Invoicing in QuickBooks/spreadsheet to be completed by the end of every week.
• Follow up overdue invoices
• Order, maintain inventory of collection supplies/office supplies/pantry supplies and restock as needed.
• Resolve Lab and Medical Review Officer issues
• Ensuring office is clean and trash is removed from dustbins daily.
• Outdoor Collection (if required on ad hoc basis)
• Will require your own transportation
• Mileage and overtime will be provided

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.

Requirements:

• Need to speak and write English and Spanish fluently
• Should have driver’s licence
• Minimum Education: High school
• Prior experience is beneficial in the drug testing industry
• Able to multitask such as answer phone calls while conducting collections.
• Strong communication skills, both verbal and written, with the ability to engage effectively with diverse populations.
• Ability to work collaboratively within a team environment while demonstrating empathy and compassion towards clients.
• A commitment to maintaining client confidentiality and adhering to ethical standards in all interactions.

Job Type: Full-time

Pay: $11.00 - $12.50 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift

Ability to Commute:

• Webster, TX 77598 (Required)

Ability to Relocate:

• Webster, TX 77598: Relocate before starting work (Required)

Work Location: In person

Salary : $11 - $13